LP360 Tools in the Arc Toolbox

LP360 for ArcGIS contains a set of tools which only appear in the ArcToolbox, however, the LP360 for ArcGIS installer does not automatically put these tools into your toolbox. After installing LP360 for ArcGIS you must follow the procedure below in order to enable the tools in the LP360 toolbox: Define LAS File Projection – Define…

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Breaklines, Part 4 – Enforce Constant Elevation

In the last edition of LP360 News, we discussed the creation of 3D breaklines. Recall that, for our purposes, a 3D breakline is a vector that has an elevation value (Z) associated with each vertex. Generally, 3D breaklines can be divided into two categories – those with the same elevation for each vertex (used for…

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Interview with Karen Schuckman

I entered the industry in 1990 after attending the Surveying and Photogrammetry program at Cal State Fresno that was part of their Civil Engineering Department. My first job was with USGS, so I got exposure to the government side of the profession. I then moved into the private sector when an opportunity developed that allowed…

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Terra License Window Stays when Loading a Product

KBA-01023-B4V4W6 Problem When loading the Terrasolid product MDL within MicroStation the license dialogue appears and stays on top. Solution The license dialogue stays up when first loading the product if the product does not have a valid license. Probable Resolution 1: Verify that the major version of the product installed on the machine matches the…

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Terra License Manager: Invalid status for a Pool License

KBA-01022-W0L2W8 Problem User attempts to renew a license that is currently showing as expired or invalid and receives no new error message, yet the expired or invalid status remains. Solution This indicates that the current license in the folder is likely a temporary license, or one of a different version than what is being checked…

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Terra License Manager: No Pool Licenses Available

KBA-01021-N2G0G1 Problem User receives a message indicating there are “no pool licenses” when attempting to check-out a license using the Terra License Manager. Solution This message indicates that the license server configuration has not been completed or the client machine is experiencing difficulties communicating with the Server. Option 1: Generally, this error message results due…

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Terra License Manager: No Free Licenses

KBA-01020-F5Z7W3 Problem User receives a message indicating there is “no free license” when attempting to check-out a license using the Terra License Manager. Solution The message indicates that there are no licenses available to check out from the server. Probable Solution 1: Users can verify license availability and which machines/users have licenses occupied by opening…

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Terra License Manager: Bad access code

KBA-01019-K9G8K8 Problem User receives a message indicating a “Bad access code” when attempting to check-out a license using the Terra License Manager. Solution The “bad access code” error message can be caused by one of two things: 1.       The access code on the License Server and License Manager do not match. Verify the access code in…

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Installing Terrasolid Products Results in Program Compatability Assistant Message

Problem After the installation is complete a Program Compatibility Assistant message as appears asking if the program installed correctly. Solution Select the option for “This program installed correctly” or simply select cancel. This is a benign message as long as the program was installed using administrative permissions and under an account with permissions to write…

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Checking the GeoCue Event Log

KBA-01015-C8M8P8 Question How can I locate the GeoCue Event Log to check for potential additional information for errors or issues? Answer There are two event logs that exist exclusively for the GeoCue software: GeoCueDispatchEventLog – Records events for tasks dispatched to this particular machine and also for the dispatch service and GCRemote. GeoCueEventLog – Records events…

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