LASSymbols.DLL Failed to register

Symptom: While installing LP360 receive the error, “Module C:\Program Files\Common Files\QCoherent\LASSymbols.dll failed to register. HRESULT -1073740940”. Multiple errors of a similar nature for other DLLs also occur if one continues with the installation. Probable Resolution: If on a Windows 7 or Server 2008 R2 operating system with Windows Update KB4041686 or similar installed: Continue through…

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Trajectories for Run Macro Step

Problem: When running a macro through TerraSlave from GeoCue, routines that depend upon trajectory information can fail to return any results.  These routines include “Cut Overlap-Cut by Offset option” and “Apply Corrections”. Cause: When assigning and running a macro through TerraSlave from GeoCue, there is no setting to select which trajectory layer to use as…

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Error updating columns (13498)

Problem: Adding LAS files to the LP360 Add Files dialog results in an error stating, “Error updating columns (13498)”. Probable Resolution: Something is missing from the header of the LAS file that is supposed to be there according to the file and the LAS specification. Most usually seen when the WKT flag is toggled, but…

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Delete Terra License Server Service

To uninstall the Terra License Server service: i.      Open an elevated command prompt by right-clicking on the shortcut and selecting Run As Administrator. ii.      At the command prompt type “sc delete TerraLicenseService017” iii.      You should then receive the message “[SC] DeleteService SUCCESS”

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LP360 Error: The task ‘PointCloudStatsExtractor’ cannot be run

Problem: LP360 Errors when trying to run a Point Cloud Statistics Extractor PCT, stating, “The task ‘PointCloudStatsExtractor’ cannot be run. Reason: An Error occurred expanding environment variables in the path: “. Verify the Environment Variable is defined in the System Properties of this computer.” Probable Resolution: This error message likely indicates that the output dataset…

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LP360 Error: Validating Settings Failed. (8716)

Problem: LP360 Errors when trying to run a PCT, stating, “Validating Settings Failed. (8716)”. Clicking on “Expand this” will provide additional insight such as Exception Information: HRESULT: 0x80004005 Description: Invalid dataset name. (8737) Probable Resolution: This error message likely indicates that the output dataset (shapefile) has not been specified, or it is relying on the…

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TerraScan Raster Backdrop

If you choose to load backdrop images while editing in TerraScan (while through GeoCue’s Process in TerraScan, DirectDrive, or directly in MicroStation’s Raster Manager) and your images show up in the wrong place relative to your LAS points, MicroStation’s Raster Manager may be interpreting your TFW (sister file) or coordinates incorrectly.  Raster Manager defaults the…

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LP360 Error: Getting Spatial References Failed. (17124)

Problem: In LP360 for ArcGIS, while trying to Define the 3D Window’s Extent, LP360 errors stating, “Getting Spatial References Failed (17124)”. Expanding the error message dialog for more information reveals, “QI to ISpatialReference failed (21422)”. Probable Resolution: The most probable cause is the lack of a Spatial Reference System (SRS) specified on the LAS Layer…

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