Changing license level keeps providing same license

Problem: A user changes the license level in License Manager, yet the same level of license is still granted on checkout. Probable Resolution #1: Close License Manager, reopen, and then try again. Probable Resolution #2: A network policy may be preventing the modification of an existing preference file created by an admin user during installation…

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How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their own licenses for both of those products. Users may check the status of their server, review license usage, and download a report of the license usage for the day. Server Status Have your…

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ASPSuite System Requirements

The ASPSuite system requirements are that your system should be no less than: Computer and Processor: PC with a Pentium™ processor or equivalent, 2.2 GHz minimum; Hyperthreading or Multi-core recommended. Memory: 8 GB of RAM required; 16 GB or more recommended. Hard Disk: 1 GB of available hard disk space. Additional space will be required…

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LP360 2018.1 Feature Matrix

LP360 is a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular point cloud (such as LIDAR and dense image matching) visualization, editing and information extraction tool set for ArcGIS®.  It is available directly from GeoCue Group Inc.[1] (www.geocue.com) and…

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ASPSuite: Licensing and Installation

ASPSuite uses a license server which allows multiple users to easily share a license.  Users can download ASPSuite to as many computers as they like, then check the license in and out as needed. The license type used by ASPSuite is called a roaming license. Meaning that once you check it out to a machine…

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ASPSuite: Processing With GLONASS

ASPSuite has the ability to include GLONASS satellites in the final solution (starting with v2018.1.23.0).  By default, ASPSuite will only use GPS satellites and will exclude GLONASS.  To incorporate GLONASS in your final solution: 1.  Open the Options dialog in ASPSuite and select the radio button next to RTKLib 2.4.3.     2.  On the Ephemeris tab,…

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ASPSuite: Geoid Conversion Error

Problem: User receives a notification while processing data in ASPSuite stating, “ToGeoid.convert() exception:System.NullReferenceException: Object Reference not set to an instance of an object. at ASPSuite_MVVM.Models.ToGeoidModel.convert()”. Probable Resolution #1: If the data is outside of the selected geoid coverage area this error may occur. For example, selecting Geoid 12B in the process options when trying to…

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Using Neighbours when Running Macros

Only when running TerraScan macros on a project in TerraScan or through GeoCue’s LIDAR 1 CuePac can an overedge region be specified. The macro loads points from neighbor tiles to: support the algorithms maintain continuity between data files, such as providing for a continuous surface at the block edge Should be done when doing routines…

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How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

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