Authentication Failed: LP360 will run in Viewer mode. (22856)

Symptom:

Receive an Authentication Failed message stating,

“Unable to authenticate a license for LP360 for the following reason:

There are no licenses available for the given level: {Classify, Extractor}”

or

Receive an Authentication Failed message stating,

“There are no licenses available for the {basic, standard, or advanced} level. LP360 will run in Viewer mode. (22856)”

“There are no licenses available for the {standard, or advanced} level. Topolyst will run in Viewer mode. (22856)”

Probable Resolution:

  1. Verify that the desired license level in LP360/Topolyst License Administrator is set to check out the license level you wish to use.
  2. Verify in the LP360/Topolyst License Administrator that there is a license of that level available for use.
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