AirGon Support

AirGon Support has written 34 articles

Using different Geiods in ASP Suite

Using Different Geoids in ASP Suite Note: This workflow is experimental. If any issues are encountered using this workflow, please contact AirGon support. Users can load additional Geiods to the ASP Suite.   The file must be in .gtx format. You can convert those files with VDATUM. Here is a link to this: https://vdatum.noaa.gov/download_agreement.php   Find…

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PhotoScan Network License on a Virtual Server

Problem: Installing the PhotoScan Floating License Server (FLS) on a Virtual Machine and receive an error message, “This server does not run on a virtual machine, exiting Agisoft initialization error: 5, not restarting. The ISV server is running on the wrong host.” Probable Resolution #1 By default this option is not available, but Agisoft can…

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Mission Planner: When using auto waypoint, the map appears in the ocean off the coast of Africa

Problem: When using the auto waypoint tool to plan a mission in Mission Planner for the AV900: And the screen which comes up looks like this, with the location being in the ocean off the coast of Africa, and all the stats are at 0.00: Probable Resolution: The polygon you created is too small and…

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Reckon Getting Started Guide

Reckon is AirGon’s Amazon Web Services cloud hosted data management and delivery system. Service providers use Reckon to deliver content and volumetric results to their customers, whereas owner-operators use Reckon to directly manage their analytic results. Reckon provides multiple site management, temporal data (for example, see volume data by site and by date), pdf volume…

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Symantec is Blocking ASPSuite_MVVM.application

Symptom: Tried to run the click-once ASPSuite installer from http://airgon.com/airgon/airgonmmksuite/ASPSuite/publish.htm, but Symantec Endpoint Protection (SEP) is blocking the install because “The file is not allowed because it is used by too few users.” The details section indicates that: the version of the product is fairly recent only a handful of SEP users have phoned home to let…

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Error: Rover Position File (.pos) is Empty

Problem: In ASPSuite, processing the Interpolating Camera Events step results in an, “Error: Rover Position File (.pos) is Empty”. Probable Solution #1: The most likely issue is the Rover navigation file was incomplete causing the generation of the .pos file to be empty. The simplest and most efficient way to resolve this issue is to…

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Failed to checkout roaming license: Input string was not in a correct format

Problem: When attempting to checkout a roaming license in ASPSuite you receive an error message stating, “Failed to checkout roaming license: Input String was not in a correct format.” Probable Resolution #1: The error message is likely caused by the presence of a firewall in place that is stopping the connection between the client machine…

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0 of 0 Available Licenses

Problem: A check of the ASPSuite License shows Current License as “Unlicensed” and shows Available Licenses as “0 of 0”, but the Check Out License button is enabled. Probable Resolution #1: The error message is likely caused by the presence of a firewall in place that is stopping the connection between the client machine and…

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Unable to validate the License String you entered

Problem: While setting the License String in ASPSuite, you receive an error message stating, “Unable to validate the License String you entered. You must enter a valid License String and be connected to the internet.” Probable Resolution #1: Verify the machine in question is connected to the internet. The ASP License Server is hosted in…

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