GeoCue Group Support

GeoCue Group Support has written 611 articles

Mapping Urban Drainage with Airborne LIDAR Using LP360

On January 11, 2018, Benjamin H. Houston, P.E., PMP, GISP presented a webinar with GeoCue Group, Inc. on mapping urban drainage with airborne LIDAR using LP360. Benjamin Houston has over 25 years of experience with mapping technologies, both from military applications, environmental conservation and public works. He is a licensed professional engineer in New York and…

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Find Poles using TerraScan

The “Find Poles” tool was introduced to the Railroad Tool Box with the release of TerraScan v017.018. While originally intended to automatically detect pole type objects along roads and railroads, which were collected using mobile or high-density airborne LIDAR data, this tool is designed in a manner where it can be used to detect a…

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Errors in Surface Generation

Problem: There are some situations that can cause there to be a mismatch between surface elevations between tiles.  This can become apparent in the vicinity of waterbody breaklines where a tile covers the water but only overlaps with a single shoreline. In this scenario, the surface generation process cannot consider the influence of breaklines on…

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TerraSlave: failed to load block points

Problem:  Attempting to run a macro through TerraSlave results in the following message in the TerraSlave Processing Report: “Failed to load block points”   Solution: This can be caused by an incompatibility between the software and the point cloud format. For example, attempting to process LAS 1.4 data using the 32-bit TerraSlave. In this case,…

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TerraSlave: No active task

Problem: When attempting to run a macro on a project using TerraSlave and the following message is reported in TerraSlave’s Monitor Active Task dialog, try the following steps: Probable Resolution#1: In your Terra installation folder, open your TSlave folder. Then clear the contents from the following folders: ‘progress’, ‘queue’, and ‘task’. Probable Resolution#2: Ensure that…

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Changing license level keeps providing same license

Problem: A user changes the license level in License Manager, yet the same level of license is still granted on checkout. Probable Resolution #1: Close License Manager, reopen, and then try again. Probable Resolution #2: A network policy may be preventing the modification of an existing preference file created by an admin user during installation…

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How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their own licenses for both of those products. Users may check the status of their server, review license usage, and download a report of the license usage for the day. Server Status Have your…

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LP360 2018.1 Feature Matrix

LP360 is a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular point cloud (such as LIDAR and dense image matching) visualization, editing and information extraction tool set for ArcGIS®.  It is available directly from GeoCue Group Inc.[1] (www.geocue.com) and…

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Using Neighbours when Running Macros

Only when running TerraScan macros on a project in TerraScan or through GeoCue’s LIDAR 1 CuePac can an overedge region be specified. The macro loads points from neighbor tiles to: support the algorithms maintain continuity between data files, such as providing for a continuous surface at the block edge Should be done when doing routines…

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How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

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