GeoCue Group Support

GeoCue Group Support has written 604 articles

LP360 2018.1 Feature Matrix

LP360 is a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular point cloud (such as LIDAR and dense image matching) visualization, editing and information extraction tool set for ArcGIS®.  It is available directly from GeoCue Group Inc.[1] (www.geocue.com) and…

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Using Neighbours when Running Macros

Only when running TerraScan macros on a project in TerraScan or through GeoCue’s LIDAR 1 CuePac can an overedge region be specified. The macro loads points from neighbor tiles to: support the algorithms maintain continuity between data files, such as providing for a continuous surface at the block edge Should be done when doing routines…

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How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

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Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)

Problem: After installing LP360, when you try to run the program it throws an error stating, “Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)”. Note: The ordinal number and the DLL may be different in the specific error message you see. Probable Resolution: There is some conflict…

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Unexpected error in ILPBrkLineEnforcer:GetLayerName(). (17486)

Problem: While attempting to execute a conflate point cloud task the user receives an “Executing task(s) failed. (8690) Unexpected error in ILPBrkLineEnforcer:GetLayerName(). (17486)” COM Exception. Probable Resolution: The root cause of this error tends to be that one of the layers listed in the breakline enforcement is not valid. Either the file no longer exists…

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Invalid License Server String Error

Problem: After updating to version 2018 of LP360 software you receive the error message, “LASSymbols: Either an Invalid License Server string or there are no licenses available on the License Server. Please check License Server string.” Probable Resolution #1: Verify the License String entered matches what was provided. Be sure not to include the enclosing quotes. Probable…

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What is the LP360 License Server IP?

LP360 uses license servers in the cloud at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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Draw Plane Section Tool

A new tool has been introduced to TerraScan’s View Laser tool box called “Draw plane section” (Figure 1). This tool can prove very useful when vectorizing planar features from a dataset.  Using the previous viewing options (Draw section, etc.), it can be difficult and tedious to manually draw in a required line work at the…

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Failed to Checkout Floating License – Cannot Get Current Product Version License

Symptom: Attempting to checkout a floating license results in an error message stating, “RLM Error: Cannot get current product version license”. Probable Resolution #1: Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available licenses on your server…

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LP360 Tool Guides

There are many tools and keyboard shortcuts that exist within the LP360 product suite, including LP360 for ArcGIS, LP360 for Windows, LP360 for sUAS, and LP360 for GeoCue. Remembering all of them and where to find them may prove difficult, particularly for beginner or casual users. To help we’ve created tool guides that provide the…

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