40 articles AirGon Installation, Licensing and Updates

LP360 Installers

The installers for various versions of LP360 may be downloaded using the links below. Click here to see which version of LP360 is compatible with which version of ArcGIS and/or Windows Operating system. Supported versions are eligible for full support. End of life versions are eligible for limited support. No fixes are available for defects…

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How to Move a Node-Locked Photoscan License?

To move a Node-Locked Photoscan license: deactivate it first on the old machine, and then activate it on the new machine. First, ensure that you have your license key. Then on the old machine, go to ‘Help’ and select ‘Activate Product’. Then click on ‘Deactivate…’ On the new machine download the latest version of PhotoScan.…

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Setting the screen resolution and Scale

Problem: Many new laptops come with very high resolution screens, causing text and icons in various software packages to appear very tiny, or badly sized. Probable Solution: Reduce the screen resolution to 1920 x 1080 and scale the text to 175%, or as desired.

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PhotoScan Network License on a Virtual Server

Problem: Installing the PhotoScan Floating License Server (FLS) on a Virtual Machine and receive an error message, “This server does not run on a virtual machine, exiting Agisoft initialization error: 5, not restarting. The ISV server is running on the wrong host.” Probable Resolution #1 By default this option is not available, but Agisoft can…

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Connecting an LP360 Client to the License Server

To setup LP360 on a client machine that is going to connect to a license server you do not need to request an AUT file. Simply set the client to get it’s licenses from your existing LP360 License Server as outlined in the following steps. Install the software using one or more of the latest…

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LASSymbols.DLL Failed to register

Symptom: While installing LP360 receive the error, “Module C:\Program Files\Common Files\QCoherent\LASSymbols.dll failed to register. HRESULT -1073740940”. Multiple errors of a similar nature for other DLLs also occur if one continues with the installation. Probable Resolution: If on a Windows 7 or Server 2008 R2 operating system with Windows Update KB4041686 or similar installed: Continue through…

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LASExt.DLL Failed to register

Symptom: While installing LP360 for ArcGIS receive the error, “Module C:\Program Files (x86)\Common Files\QCoherent\LASExt.dll failed to register. HRESULT -1073741819”. Multiple errors of a similar nature for other DLLs also occur if one continues with the installation. Probable Resolution: If on a Windows 7 or Server 2008 R2 operating system with Windows Update KB4041686 or similar…

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The Client GUID Authentication Failed

Symptom: Receive a message trying to get a license for LP360 stating, “Unable to authenticate a license for LP360 for the following reason: The Client GUID authentication failed; Mismatch of Client and License Server version numbers OR Maintenance has expired and please consider renewing the maintenance. LP360 will run in Viewer mode until the License…

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Symantec is blocking LP360 Installation

Symptom: When trying to install the latest version of LP360, and using the Symantec EndPoint Security software, one might receive a Window’s notification stating that it has prevented an unrecognized app from starting and that running this app might put your computer at risk.  This message will show that the publisher of the app is…

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Symantec is Blocking ASPSuite_MVVM.application

Symptom: Tried to run the click-once ASPSuite installer from http://airgon.com/airgon/airgonmmksuite/ASPSuite/publish.htm, but Symantec Endpoint Protection (SEP) is blocking the install because “The file is not allowed because it is used by too few users.” The details section indicates that: the version of the product is fairly recent only a handful of SEP users have phoned home to let…

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