55 articles AirGon Installation, Licensing and Updates

ASPSuite Release Notes

June 12, 2018 – Version 2018.1.39 Added support for AUSGeoid2020. (7654) Fixed an issue with licenses that allowed you to check-in licenses even when not connected to License Server. (7653) May 31, 2018 – Version 2018.1.35 Fixed a Date/Time format compatibility issue on the Images page of the Flight Wizard/ Edit Flight dialog. (7620) May…

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Changing license level keeps providing same license

Problem: A user changes the license level in License Manager, yet the same level of license is still granted on checkout. Probable Resolution #1: Close License Manager, reopen, and then try again. Probable Resolution #2: A network policy may be preventing the modification of an existing preference file created by an admin user during installation…

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How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their own licenses for both of those products. Users may check the status of their server, review license usage, and download a report of the license usage for the day. Server Status Have your…

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ASPSuite System Requirements

The ASPSuite system requirements are that your system should be no less than: Computer and Processor: PC with a Pentium™ processor or equivalent, 2.2 GHz minimum; Hyperthreading or Multi-core recommended. Memory: 8 GB of RAM required; 16 GB or more recommended. Hard Disk: 1 GB of available hard disk space. Additional space will be required…

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LP360 2018.1 Feature Matrix

LP360 is a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular point cloud (such as LIDAR and dense image matching) visualization, editing and information extraction tool set for ArcGIS®.  It is available directly from GeoCue Group Inc.[1] (www.geocue.com) and…

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ASPSuite: Licensing and Installation

ASPSuite uses a license server which allows multiple users to easily share a license.  Users can download ASPSuite to as many computers as they like, then check the license in and out as needed. The license type used by ASPSuite is called a roaming license. Meaning that once you check it out to a machine…

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How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

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Symantec is Blocking ASPSuite_MVVM.application

Symptom: Tried to run the click-once ASPSuite installer from http://airgon.net/asp/aspsuite/publish.htm, but Symantec Endpoint Protection (SEP) is blocking the install because “The file is not allowed because it is used by too few users.” The details section indicates that: the version of the product is fairly recent only a handful of SEP users have phoned home to let…

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ASPSuite: Application cannot be started. Contact the application vendor

Problem: After updating or installing ASPSuite you encounter the error message, “Application cannot be started. Contact the application vendor.” when trying to start the application. Probable Resolution: Use Program and Features from within Control Panel to Uninstall ASPSuite and then try reinstalling again from http://airgon.net/asp/aspsuite/publish.htm

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