55 articles AirGon Installation, Licensing and Updates Page 2 / 6

Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)

Problem: After installing LP360, when you try to run the program it throws an error stating, “Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)”. Note: The ordinal number and the DLL may be different in the specific error message you see. Probable Resolution: There is some conflict…

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Invalid License Server String Error

Problem: After updating to version 2018 of LP360 software you receive the error message, “LASSymbols: Either an Invalid License Server string or there are no licenses available on the License Server. Please check License Server string.” Probable Resolution #1: Verify the License String entered matches what was provided. Be sure not to include the enclosing quotes. Probable…

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What is the LP360 License Server IP?

LP360 uses license servers at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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Loki M200 Offsets: Gen 1 vs Gen 2

The primary difference in the two mounts is the use of screws/washers to attach the mount to the M200, and the Loki to the mount. The nominal lever arms for the original mounts were: x: 4 cm, y: 0 cm, z: 35.5 cm (0.04m, 0.0m, 0.355m, as entered in the ASP dialog in meters).  However,…

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DJI Care Activation

When you purchase a DJI aircraft from AirGon, you have the option to purchase DJI Care for your gimbal and for your aircraft.  If you purchase DJI Care for both, you will receive an activation code for each.  You will need to activate the gimbal and the aircraft separately on the DJI Care activation website.…

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Loki – Septentrio Wide-Band Interference Mitigation Option

There is an option in the ASP Suite Loki update dialog to turn on/off wide-band interference mitigation of the Septentrio. Below are screenshots showing how to change these settings. Please follow the instructions in the pop-up window before clicking “Yes” on the dialog:

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LP360 Installers

The installers for various versions of LP360 may be downloaded using the links below. Click here to see which version of LP360 is compatible with which version of ArcGIS and/or Windows Operating system. Supported versions are eligible for full support. End of life versions are eligible for limited support. No fixes are available for defects…

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LP360 Installation Guide

This document covers the installation, registration and licensing for the LP360 family of products; LP360 for ArcGIS, LP360 (64-bit), and LPViewer. LP360 Installation Guide 2018.1

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Creating LP360 License Failed (22633)

Symptom: Immediately after successfully installing LP360, opening LP360 results in an error message stating, “Creating LP360 License Failed (22633)”. Probable Resolution: If both LP360 and LP360 for ArcGIS were both installed on this machine with a version prior to 2018.1.57.0, be sure to install both the LP360x64_v2018.1.57.0.msi and LP360forArcGIS_v2018.1.57.0.msi before attempting to open either one.

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Failed to Checkout Floating License – No Licenses Available

Symptom: Attempting to checkout a floating license results in an error message stating, “RLM Error: Failed to get License as there are no licenses available”. Probable Resolution #1: Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available…

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