35 articles GeoCue Installation, Licensing and Updates

GeoCue 2017 Release – Service Pack 1

Details: GeoCue 2017 SP1 adds clarification for sensor trajectory formats versus TerraScan trajectories. This service pack also fixes several issues found with the GeoCue 2017 release covering a wide variety of issues. It is recommended that all users apply this service pack at the earliest convenience if already running GeoCue 2017, or immediately upon upgrading…

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Configure Client after Server Migration

Symptoms: After moving your licenses to a new GeoCue Server location you might receive the following error message upon the opening of User Manager: “Unable to contact the specified repository server (Server name and IP address). A connection attempt failed because the connected party did not properly respond after a period of time, or established…

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Manual SQL Database Update

Each installation of GeoCue should automatically update the SQL Database to the latest version.  Sometimes this will fail to happen. This can be seen in the GeoCue Database Manager dialog under the Database tab in the lower Maintenance section.  It will show the current database version in use and the latest database version available.  Ideally,…

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How to Enable/Disable Binding Logs

If asked by support, the following two code snippets when copied and pasted into a text document and saved as “EnableBindingLogs.reg” and “DisableBindingLogs.reg” respectively will enable/disable binding logs on the machine when imported to registry. Create a folder “c:\FusionLogs”. The folder must be writable for the user that runs GeoCue. Import the EnableBindingLogs.reg file using…

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Error configuring xp_cmdshell

Problem: When installing GeoCue software using the quick installer an error may be encountered while attempting to configure the SQL server and the GeoCue Database. The GeoCue quick installer requires that the SQL server and the GeoCue Database exist on the same machine.  If this is not the case then this error will occur. Solution:…

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GeoCue 2017 Installation Guides

Download the GeoCue 2017 Installation Guide. This guide will discuss the details of GeoCue installations and updates, licensing, and registration. For a typical installation using the simplified installation process, please refer to the GeoCue 2017 Quick Install Guide. This is recommended for most new installations. For a typical update of an existing GeoCue installation using…

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Silent Install Option for GeoCue Client and CuePacs

The GeoCue Server has no option to do silent install of it or any of its components. However, as of GeoCue 2017 one may once again use silent installs for the GeoCue Client and CuePacs. GeoCue Client Installation Batch File GeoCue LIDAR 1 CuePac Installation Batch File

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GeoCue Adds Project Archiving in v2017 Release

One of the common requests we receive from our GeoCue users is to add the ability to archive or off-line projects when they are completed.  Once a project has been completed and fully delivered to the customer, it needs to be transferred effectively out of production operations to an enterprise data archive.  Archiving a completed…

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UnauthorizedAccessException: Access to the path is denied

Windows 10 continues Microsoft’s trend to lock down security and permissions on computers as Microsoft attempts to thwart malware. In doing so, locations that were once accessible for programs and users alike are now off limits unless explicitly granted permission each time they are accessed. The “C:\Program Files\Common Files” is such a location, as is…

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app_tracelog.svclog file is huge

Symptoms: With some older installations of GeoCue Federator the app_tracelog.svclog log file can become quite huge taking up a lot of room on the hard drive. Probable Resolution: You may delete the app_tracelog.svclog found in “C:\Program Files\GeoCue\GeoCue Federator Server”. In order to prevent a large file from being created again, you can edit the “GCFederator.WindowsServiceHost.exe.config”…

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