32 articles GeoCue Installation, Licensing and Updates

Error configuring xp_cmdshell

Problem: When installing GeoCue software using the quick installer an error may be encountered while attempting to configure the SQL server and the GeoCue Database. The GeoCue quick installer requires that the SQL server and the GeoCue Database exist on the same machine.  If this is not the case then this error will occur. Solution:…

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GeoCue 2017 Installation Guides

Download the GeoCue 2017 Installation Guide. This guide will discuss the details of GeoCue installations and updates, licensing, and registration. For a typical installation using the simplified installation process, please refer to the GeoCue 2017 Quick Install Guide. This is recommended for most new installations. For a typical update of an existing GeoCue installation using…

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Silent Install Option for GeoCue Client and CuePacs

The GeoCue Server has no option to do silent install of it or any of its components. However, as of GeoCue 2017 one may once again use silent installs for the GeoCue Client and CuePacs. GeoCue Client Installation Batch File GeoCue LIDAR 1 CuePac Installation Batch File

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GeoCue Adds Project Archiving in v2017 Release

One of the common requests we receive from our GeoCue users is to add the ability to archive or off-line projects when they are completed.  Once a project has been completed and fully delivered to the customer, it needs to be transferred effectively out of production operations to an enterprise data archive.  Archiving a completed…

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UnauthorizedAccessException: Access to the path is denied

Windows 10 continues Microsoft’s trend to lock down security and permissions on computers as Microsoft attempts to thwart malware. In doing so, locations that were once accessible for programs and users alike are now off limits unless explicitly granted permission each time they are accessed. The “C:\Program Files\Common Files” is such a location, as is…

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app_tracelog.svclog file is huge

Symptoms: With some older installations of GeoCue Federator the app_tracelog.svclog log file can become quite huge taking up a lot of room on the hard drive. Probable Resolution: You may delete the app_tracelog.svclog found in “C:\Program Files\GeoCue\GeoCue Federator Server”. In order to prevent a large file from being created again, you can edit the “GCFederator.WindowsServiceHost.exe.config”…

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Path Too Long Error Installing Service Pack

Symptom: While attempting to install the GeoCue Service pack you receive an error message stating, “Destination Path Too Long”, while extracting the service pack into the GeoCue Common folder. Probable Resolution: There is a 255-character limit imposed by Microsoft when doing the extraction from the ZIP file used to deliver the GeoCue Service Pack. You…

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GeoCue 2014 Release – Service Pack 5

Details: GeoCue 2014 SP5 adds new coordinate reference systems, limited 64-bit TerraScan for CE support (full support will be in GeoCue 2016), performance enhancements and several fixes, including a lot of cleanup and beefed up tools for LAS v1.4 workflows. Users of GeoCue 2014 are encouraged to apply this service pack at their earliest convenience. Users…

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GeoCue Client is slow to open

Symptom: The GeoCue Client is slow to open and then you can’t close it and need to kill the process using Task Manager. Probable Solution: If there is a firewall in place it could possibly be blocking or slowing the connection between the GeoCue Server and Client. Please make sure the following programs are allowed through…

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Recommended Hardware & Software

In this appendix that generally accompanies proposals for our GeoCue Workflow Management software we provide general hardware and software recommendations.  Please note that these recommendations are not the minimum requirements for GeoCue products (the system can run on much lesser configurations than our recommendations).  These are recommendations based on our experiences with clients involved in…

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