34 articles GeoCue Installation, Licensing and Updates Page 2 / 4

GeoCue Client is slow to open

Symptom: The GeoCue Client is slow to open and then you can’t close it and need to kill the process using Task Manager. Probable Solution: If there is a firewall in place it could possibly be blocking or slowing the connection between the GeoCue Server and Client. Please make sure the following programs are allowed through…

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Recommended Hardware & Software

In this appendix that generally accompanies proposals for our GeoCue Workflow Management software we provide general hardware and software recommendations.  Please note that these recommendations are not the minimum requirements for GeoCue products (the system can run on much lesser configurations than our recommendations).  These are recommendations based on our experiences with clients involved in…

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GeoCue Support Services

Maintaining maintenance on your GeoCue Workflow Management software is more than just gaining access to all software releases during the maintenance period.  In addition, it allows access to our wide range of support and training services: Customer Advisory Bulletins; An online searchable knowledgebase, support.GeoCue.com, for finding solutions to frequently asked questions, technical insights, general inquiries, and also…

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SQL Backup Recommendations

We recommend the following with respect to backing up the SQL Database: A full backup prior to any service pack installs or version updates At minimum a weekly full backup of all databases (GeoCue and Federator) Daily Incremental backups (if possible) Ideally one would want more frequent incremental backups since every transaction in GeoCue is stored…

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Configuring TerraSlave for GeoCue when Installed in a Location other than the Default

By default GeoCue is looking for the TerraSlave executable, TSlave.EXE, in the typical installation folder, “C:\Terra\TSlave”, where it is installed by either the TerraScan, or TerraSlave setup. The TSlave executable and user preference, UPF, file both need to be located within this directory. To create the UPF file see the Configuring TerraSlave section of the…

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Using Terrasolid Configuration Files while Running TerraSlave from GeoCue

These instructions are specific only to customers who are using the GeoCue software to run TerraSlave via a Run Macro step.   Using Microstation set-up TerraScan with all the projection systems, input and output formats, transformations and any other settings that might be needed for any given project. This information is saved in the Terra…

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Configuring SQL Server xp_cmdshell

Newer versions of SQL, both the Full and Express, do not have the “xp_cmdshell” enabled by default. The GeoCue database update process utilizes this feature in order to apply updates to the database. Hence, it needs to be enabled before a database update can be run successfully. A database administrator may disable xp_cmdshell once the…

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What’s New in GeoCue 2014

GeoCue 2014 is the major GeoCue feature upgrade release for 2014. GeoCue has now been in heavy day-to-day production (in commercial release) for about 10 years. Many of the new features that have appeared in GeoCue are a direct result of the feedback that we received from our user base of GeoCue customers. One significant…

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GeoCue 2014 Installation Guides

Download the GeoCue 2014 Installation Guide. This guide will discuss the details of GeoCue installations and updates, licensing, and registration. For a typical installation using the simplified installation process, please refer to the GeoCue 2014 Quick Install Guide. This is recommended for most new installations. For a typical update of an existing GeoCue installation using…

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