32 articles GeoCue Installation, Licensing and Updates Page 2 / 4

GeoCue Support Services

Maintaining maintenance on your GeoCue Workflow Management software is more than just gaining access to all software releases during the maintenance period.  In addition, it allows access to our wide range of support and training services: Customer Advisory Bulletins; An online searchable knowledgebase, support.GeoCue.com, for finding solutions to frequently asked questions, technical insights, general inquiries, and also…

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SQL Backup Recommendations

We recommend the following with respect to backing up the SQL Database: A full backup prior to any service pack installs or version updates At minimum a weekly full backup of all databases (GeoCue and Federator) Daily Incremental backups (if possible) Ideally one would want more frequent incremental backups since every transaction in GeoCue is stored…

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Configuring TerraSlave for GeoCue when Installed in a Location other than the Default

By default GeoCue is looking for the TerraSlave executable, TSlave.EXE, in the typical installation folder, “C:\Terra\TSlave”, where it is installed by either the TerraScan, or TerraSlave setup. The TSlave executable and user preference, UPF, file both need to be located within this directory. To create the UPF file see the Configuring TerraSlave section of the…

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Using Terrasolid Configuration Files while Running TerraSlave from GeoCue

These instructions are specific only to customers who are using the GeoCue software to run TerraSlave via a Run Macro step.   Using Microstation set-up TerraScan with all the projection systems, input and output formats, transformations and any other settings that might be needed for any given project. This information is saved in the Terra…

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Configuring SQL Server xp_cmdshell

Newer versions of SQL, both the Full and Express, do not have the “xp_cmdshell” enabled by default. The GeoCue database update process utilizes this feature in order to apply updates to the database. Hence, it needs to be enabled before a database update can be run successfully. A database administrator may disable xp_cmdshell once the…

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What’s New in GeoCue 2014

GeoCue 2014 is the major GeoCue feature upgrade release for 2014. GeoCue has now been in heavy day-to-day production (in commercial release) for about 10 years. Many of the new features that have appeared in GeoCue are a direct result of the feedback that we received from our user base of GeoCue customers. One significant…

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GeoCue 2014 Installation Guides

Download the GeoCue 2014 Installation Guide. This guide will discuss the details of GeoCue installations and updates, licensing, and registration. For a typical installation using the simplified installation process, please refer to the GeoCue 2014 Quick Install Guide. This is recommended for most new installations. For a typical update of an existing GeoCue installation using…

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GeoCue v2014 Update

This month we are busy finalizing features and testing the 2014 annual release of GeoCue, which will be available in the coming weeks. We’ve worked hard to vastly improve the GeoCue update and installation user experience with our recently completed Quick Installer. The new installer handles updates to the software, both client and server, as…

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GeoCue: Configuring a Service User

KBA-01033-F7C9L0 Purpose & Scope Near the end of the GeoCue Server, Client and Federator installations, a dialog box will appear prompting you to enter a username/password combination.  The Software runs as an NT Service.  In order for the software to properly administer the Warehouses, the service must be running under an account that has permission…

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