66 articles LP360 Installation, Licensing and Updates

LP360 2018.1 Feature Matrix

LP360 is a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular point cloud (such as LIDAR and dense image matching) visualization, editing and information extraction tool set for ArcGIS®.  It is available directly from GeoCue Group Inc.[1] (www.geocue.com) and…

Share

How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

Share

Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)

Problem: After installing LP360, when you try to run the program it throws an error stating, “Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)”. Note: The ordinal number and the DLL may be different in the specific error message you see. Probable Resolution: There is some conflict…

Share

Invalid License Server String Error

Problem: After updating to version 2018 of LP360 software you receive the error message, “LASSymbols: Either an Invalid License Server string or there are no licenses available on the License Server. Please check License Server string.” Probable Resolution #1: Verify the License String entered matches what was provided. Be sure not to include the enclosing quotes. Probable…

Share

What is the LP360 License Server IP?

LP360 uses license servers in the cloud at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

Share

Failed to Checkout Floating License – Cannot Get Current Product Version License

Symptom: Attempting to checkout a floating license results in an error message stating, “RLM Error: Cannot get current product version license”. Probable Resolution #1: Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available licenses on your server…

Share

LP360 Installers

The installers for various versions of LP360 may be downloaded using the links below. Click here to see which version of LP360 is compatible with which version of ArcGIS and/or Windows Operating system. Supported versions are eligible for full support. End of life versions are eligible for limited support. No fixes are available for defects…

Share

LP360 Installation Guide

This document covers the installation, registration and licensing for the LP360 family of products; LP360 for ArcGIS, LP360 (64-bit), and LPViewer. LP360 Installation Guide 2018.1

Share

Creating LP360 License Failed (22633)

Symptom: Immediately after successfully installing LP360, opening LP360 results in an error message stating, “Creating LP360 License Failed (22633)”. Probable Resolution: If both LP360 and LP360 for ArcGIS were both installed on this machine with a version prior to 2018.1.57.0, be sure to install both the LP360x64_v2018.1.57.0.msi and LP360forArcGIS_v2018.1.57.0.msi before attempting to open either one.

Share

Failed to Checkout Floating License – No Licenses Available

Symptom: Attempting to checkout a floating license results in an error message stating, “RLM Error: Failed to get License as there are no licenses available”. Probable Resolution #1: Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available…

Share