License Service Install Error

This topic contains 1 reply, has 2 voices, and was last updated by GeoCue Group Support GeoCue Group Support 2 months, 3 weeks ago.

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  • #4929


    sandslidar
    Participant

    When I try to install License Server for v017 products, I receive an error that says

    “Failed to copy to c:\terra\pool017\license_server.exe”

    Tried installing from new locations and didn’t work.

    Any help? I’ve tried searching multiple forums and cannot find the answer

  • #4930

    The error message indicates that either the License_Server.exe is in use, perhaps the Terra License Server GUI is currently open by a user or the Terra License Server Service is running. Or else you do not have permissions to overwrite the existing file. Check with you IT for further assistance.

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