Missing tools in Terrasolid?

Symptom:

Looking for a tool in one of the Terrasolid products and can’t seem to find it. Reinstalling doesn’t make the tool appear either.

Probable Resolution #1:

Are you looking in the right spot for the tool? Check the latest tool guides.

Probable Resolution #2:

Are you working in the correct product? Many of the newer tools are only available in the MicroStation CONNECT edition of the product. If you are working in v8 or v8i you will not see those tools. Likewise, there are a couple of old tools that are not supported in the new CONNECT edition products. Check the latest tool guides.

Probable Resolution #3:

If the tool is missing from a toolbar, right-click on the toolbar and ensure that it hasn’t been turned off in your user preferences.

Turn tools on/off

Probable Resolution #4:

If the tool is missing from the ribbon, ensure that you have the latest version of the Terrasolid.dgnlib installed on your machine. Updates are made regularly to add the latest tools to the ribbon since they are not automatically added during the installation of the products.

 

 

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GeoCue Group Support

GeoCue Group Support has written 542 articles

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