Symantec is Blocking ASPSuite_MVVM.application

Symptom:

Tried to run the click-once ASPSuite installer from http://airgon.net/asp/aspsuite/publish.htm, but Symantec Endpoint Protection (SEP) is blocking the install because “The file is not allowed because it is used by too few users.”

The details section indicates that:

  • the version of the product is fairly recent
  • only a handful of SEP users have phoned home to let Symantec know they had tried to run the file

The installation files get moved to quarantine.

Probable Resolution #1:

Remove the file from Quarantine and re-run the installation:

  1. Open SEP
  2. Navigate to the “View Quarantine” window
  3. Select the ASPSuite_MVVM.application file from the list of quarantined files
  4. Click the “Restore” button
  5. Close SEP, and re-run ASPSuite_MVVM.application

This knowledge base article from Symantec describes the ability to whitelist a domain to prevent future files from airgon.net from being blocked.

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AirGon Support

AirGon Support has written 52 articles

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