User encounters an error message when starting ArcMap with the LP360 for ArcGIS extension stating, “Error setting active layer”. If the user clicks through this error message, basic functionality and display issues will occur, often times leading to software crashes. The crash is happening because ArcMap and/or LP360 is not properly installed and/or registered. Re-installing…
Question If LP360 for Windows, or LP360 for ArcGIS experiences a program crash what steps should then be taken to make use of the crash dump files to help determine why the crash occurred? Answer The best way to determine why LP360 experienced a program crash is to locate the program error report and dump files and…
Problem: An LP360 crash can occur when attempting to read in a lot of files. This can occur when opening the ‘Add Files’ dialog and browsing to the files’ location to add them into the session. Due to the way that browsing control works, this can get overwhelmed with a large number of files, causing…
