Invalid License Server String Error

Problem: After updating to version 2018 of LP360 software you receive the error message, “LASSymbols: Either an Invalid License Server string or there are no licenses available on the License Server. Please check License Server string.” Probable Resolution #1: Verify the License String entered matches what was provided. Be sure not to include the enclosing quotes. Probable…

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License Manager Error: Time Mismatch with Server

Problem: When trying to check out a license using the Terra License Manager receive an error indicating, “Time mismatch with server”. Probable Resolution #1: Verify the time and date on the client machine match those on the server machine. Ensure the time zones match as well.  

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Terra License Manager: No Reply from Server

KBA-01018-V1M7H0 Problem User receives a message indicating there was “no reply from server” when attempting to check-out a license using the Terra License Manager. Solution Probable Resolution (Terra License Server GUI): Option 1: Verify that the Terra License Server GUI is open on the server machine. Option 2: Verify that the information entered in the…

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LP360: TCP Channel Protocol Violation

Problem The following warning message is displayed when attempting to set-up the floating license client:”Successfully completed setting up the floating license client but having trouble contacting the specified License Server. (24284) ERROR: TCP channel protocol violation: expecting preamble.” Solution The error concerning TCP Channel Protocol violation is likely occurring due to either: incompatible LP360 versions,…

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