GeoCue Support » Archives for December 2018
LP360 – This is the native 64 bit Windows version of LP360. It has no software prerequisites other than Windows. It executes on Windows x64, Version 7 and later. LP360 for ArcGIS® – A fully qualified extension for ArcMap® desktop. LP360 for ArcGIS® requires the Basic level of ArcMap. This remains a 32 bit product…
The purpose of lever arm offsets are to transfer the position received at the GNSS antenna, to the camera sensor. This article explains how these measurements are referenced in ASPSuite. If you are using an AirGon supplied antenna mount, the default offsets in ASPSuite should be used. Z Offset Starts at antenna phase center (3…
We will be releasing the second major update of LP360 in December of 2018. LP360 is a major focus for GeoCue software development and it really shows in this new release. LP360 is delivered in two platforms; an extension to ArcGIS (“LP360 for ArcGIS”) and as a standalone 64-bit application for Microsoft Windows® (“LP360”). When…
Problem: The GNSS green light on the Loki does not flash when taking manual photos on the ground. Probable Resolution #1: If the GNSS LED is not flashing when taking pictures on the ground, with the drone and Loki still connected and on, try disconnecting the personality cable from the Loki box and reinserting the…
Problem: User encounters error message, “Error 1001. Could not find file ‘C:\Program Files (x86)\Common Files\LP360\LP360CustomActions.InstallState.” or “Error 1001. Could not find file ‘C:\Program Files\Common Files\LP360\LP360CustomActions.InstallState.”, while attempting to install LP360 v2018.1 or later. Probable Resolution: Uninstall all instances of LP360 from the machine, then attempt to install the latest version of LP360.
When you reset your account password, an automated email is sent from DoNotReply@Geocue.com with the new password. Below are possible reasons for why you did not receive this email. The email was sent to your spam or junk email folder . Check your spam or junk folder in both your mail client and corporate mail…
Attempting to “Check Out License” for ASPSuite results in an error message, “ASPSuite Error: Failed to checkout roaming license: Failed to checkout the license for ASP. Reason: Too many licenses roaming now”. This error message usually shows when the number of available licenses shows as “0 of #”. Where, # is greater than 0. The…