While executing the Reproject Point Cloud Task to take data from a known Spatial Reference System (SRS) to a custom or user-defined coordinate system (32767) the user encounters an error message stating, “Error using the output coordinate system: Failed to set target coordinate system from WKT. GDAL importFromWKT() returned 5. The custom or user-define coordinate…
Attempting to “Check Out License” for ASPSuite results in an error message, “ASPSuite Error: Failed to checkout roaming license: Failed to checkout the license for ASP. Reason: License has Expired”. This error message usually shows when the number of available licenses shows as “0 of #”. Where, # is greater than 0. The error message…
Error encountered while exporting digital elevation models using the LP360 Export Wizard: [Window Title] LP360 Error [Main Instruction] Exporting LAS files failed. (17340) [Expanded Information] Exception Information: HRESULT: 0x8000ffff Description: Unexpected error in LASExporter::ExportTINRaster() [^] Collapse this [ ] Do not show exceptions again. [OK] [Footer] Press ‘Ctrl+C’ to copy message to clipboard. The problem…
User encounters an error message, “Unable to locate ziphoto.dll in folder”, when attempting to run the stereo edit step in GeoCue using ImageStation. This error message is caused by the install location of ImageStation products being in a different location than in previous versions. Specifically, the ziphoto.dll file. This is usually caused by updating the…
Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. How do I recover a floating perpetual license? For subscription licenses, please refer to the How to Recover a Subscription License or LP360 Store – License Management. Probable…
The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their perpetual licenses for both of those products. Users may check the status of their server, review perpetual license usage, and download a report of the perpetual license usage for the day. For subscription…
Microsoft has a PortQry utility to help users test ports for successful communication: Download the PortQry GUI from Microsoft Extract PortQry to a folder on your machine, such as “C:\PortQryUI”. In that folder, run portqueryui.exe by double-clicking on it. Enter the destination address as found in your License String, ls24.rlmcloud.com or ls41.rlmcloud.com or ls60.rlmcloud.com. Select…
