Error Using the Output Coordinate System

While executing the Reproject Point Cloud Task to take data from a known Spatial Reference System (SRS) to a custom or user-defined coordinate system (32767) the user encounters an error message stating, “Error using the output coordinate system: Failed to set target coordinate system from WKT. GDAL importFromWKT() returned 5. The custom or user-define coordinate…

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ASPSuite Error: Failed to checkout roaming license – License has Expired

Attempting to “Check Out License” for ASPSuite results in an error message, “ASPSuite Error: Failed to checkout roaming license: Failed to checkout the license for ASP. Reason: License has Expired”. This error message usually shows when the number of available licenses shows as “0 of #”. Where, # is greater than 0. The error message…

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Exporting LAS files failed. (17340): Unexpected error in LASExporter::ExportTINRaster()

Error encountered while exporting digital elevation models using the LP360 Export Wizard: [Window Title] LP360 Error [Main Instruction] Exporting LAS files failed. (17340) [Expanded Information] Exception Information: HRESULT: 0x8000ffff Description: Unexpected error in LASExporter::ExportTINRaster() [^] Collapse this  [ ] Do not show exceptions again.  [OK] [Footer] Press ‘Ctrl+C’ to copy message to clipboard. The problem…

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Can’t find ImageStation ziphoto.dll

User encounters an error message, “Unable to locate ziphoto.dll in folder”, when attempting to run the stereo edit step in GeoCue using ImageStation. This error message is caused by the install location of ImageStation products being in a different location than in previous versions. Specifically, the ziphoto.dll file. This is usually caused by updating the…

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How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

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What is the True View Evo License Server IP?

True View Evo uses license servers at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91] or ls60.rlmcloud.com [216.98.10.232], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their own licenses for both of those products. Users may check the status of their server, review license usage, and download a report of the license usage for the day. Server Status Have your…

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Test ports using Microsoft Port Query

Microsoft has a PortQry utility to help users test ports for successful communication: Download the PortQry GUI from Microsoft Extract PortQry to a folder on your machine, such as “C:\PortQryUI”. In that folder, run portqueryui.exe by double-clicking on it. Enter the destination address as found in your License String, ls24.rlmcloud.com or ls41.rlmcloud.com or ls60.rlmcloud.com. Select…

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What is the ASPSuite License Server IP?

The ASPSuite uses licenses servers at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91] or ls60.rlmcloud.com [216.98.10.232], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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What is the LP360 License Server IP?

LP360 uses license servers at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91] or ls60.rlmcloud.com [216.98.10.232], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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