GeoCue Support ยป Archives for July 2021
Running Terra License Server/Manager, v021.001, and the currently expired licenses are not automatically returning to become available for use again on the server. There is a known issue with v021.001 that was fixed with the release of v021.002 back in early March 2021. Please update to the latest version of the Terra License Server/Manager to…
In True View EVO, when running the Create Ortho from Photo Package tool you receive no completion e-mail notification and notice the background Metashape process exited. Review the processing log located in the folder under the Photo Package corresponding to the run attempt (PhotoPackageName\Metashape\PhotoPackageName_YYMMDDThhmmss\PhotoPackageName_YYMMDDThhmmss_log.txt). It would typically include three steps between the processing started and…
Running the installYAML.bat file so Metashape can be driven by the True View EVO Create Ortho from Photo Package command results in an error installing the pip, “pip.internal.exceptions import InvalidSchemeCombination, UserInstallationInvalid ImportError: cannot import name ‘InvalidSchemeCombination’ from ‘pip._internal.exceptions’” Ensure you are attempting to install the correct version of InstallPyYAML.bat from the appropriate MSPy folder for…
The user may want to move POSPac installation and licensing to a new machine. Below are step by step instructions for performing this: Deactivate License Open the Applanix Software License Utility on the current machine. Copy the EID code at the bottom of the window (this will be used to activate licenses on the new…
TerraScan gives a user the option to customize point color schemes and save these to file for later use. This allows the user to make as many custom color schemes as they wish and utilize them for various workflows. Below is a brief overview of some scenarios and example distance color scheme files to help…