Terra License Server: Expired Licenses not Automatically Returning

Running Terra License Server/Manager, v021.001, and the currently expired licenses are not automatically returning to become available for use again on the server. There is a known issue with v021.001 that was fixed with the release of v021.002 back in early March 2021. Please update to the latest version of the Terra License Server/Manager to…

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Metashape: No Completion E-mail from Create Ortho from Photo Package

In True View EVO, when running the Create Ortho from Photo Package tool you receive no completion e-mail notification and notice the background Metashape process exited. Review the processing log located in the folder under the Photo Package corresponding to the run attempt (PhotoPackageName\Metashape\PhotoPackageName_YYMMDDThhmmss\PhotoPackageName_YYMMDDThhmmss_log.txt). It would typically include three steps between the processing started and…

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InstallYAML: InvalidSchemeCombination

Running the installYAML.bat file so Metashape can be driven by the True View EVO Create Ortho from Photo Package command results in an error installing the pip, “pip.internal.exceptions import InvalidSchemeCombination, UserInstallationInvalid ImportError: cannot import name ‘InvalidSchemeCombination’ from ‘pip._internal.exceptions’” Ensure you are attempting to install the correct version of InstallPyYAML.bat from the appropriate MSPy folder for…

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