Updating the True View Firmware

The following steps describe the process for updating your True View firmware for both 2DIS and 3DIS (imaging systems). The latest firmware update for the True View systems are available for download and installation from the Downloads -> Software section of your Reckon account, or by logging into the GeoCue FTP site, using your client…

Share

Terra License Server: Expired Licenses not Automatically Returning

Running Terra License Server/Manager, v021.001, and the currently expired licenses are not automatically returning to become available for use again on the server. There is a known issue with v021.001 that was fixed with the release of v021.002 back in early March 2021. Please update to the latest version of the Terra License Server/Manager to…

Share

Terrasolid Design Library

The Terrasolid design library is provided as an example of some of the customization that can be done in MicroStation CONNECT edition to make working with the Terrasolid products easier and more efficient, particularly for new users. We recommend the provided Terrasolid.DGNLIB remains as provided so that you can easily download the latest from this…

Share

Metashape: No Completion E-mail from Create Ortho from Photo Package

In True View EVO, when running the Create Ortho from Photo Package tool you receive no completion e-mail notification and notice the background Metashape process exited. Review the processing log located in the folder under the Photo Package corresponding to the run attempt (PhotoPackageName\Metashape\PhotoPackageName_YYMMDDThhmmss\PhotoPackageName_YYMMDDThhmmss_log.txt). It would typically include three steps between the processing started and…

Share

InstallYAML: InvalidSchemeCombination

Running the installYAML.bat file so Metashape can be driven by the True View EVO Create Ortho from Photo Package command results in an error installing the pip, “pip.internal.exceptions import InvalidSchemeCombination, UserInstallationInvalid ImportError: cannot import name ‘InvalidSchemeCombination’ from ‘pip._internal.exceptions’” Ensure you are attempting to install the correct version of InstallPyYAML.bat from the appropriate MSPy folder for…

Share

Move POSPac license to a new machine

The user may want to move POSPac installation and licensing to a new machine. Below are step by step instructions for performing this: Deactivate License Open the Applanix Software License Utility on the current machine. Copy the EID code at the bottom of the window (this will be used to activate licenses on the new…

Share

TerraScan Distance Color Scheme Files

TerraScan gives a user the option to customize point color schemes and save these to file for later use. This allows the user to make as many custom color schemes as they wish and utilize them for various workflows. Below is a brief overview of some scenarios and example distance color scheme files to help…

Share