119 articles AirGon Installation, Licensing and Updates

True View EVO End User License Agreement

All our products require acceptance of an End User License Agreement (EULA) which can be found at the following locations once the software is installed: C:\Program Files\GeoCue Group\True View Evo\LP360_EULA.rtf Furthermore, the terms of the True View EVO and LP360 software maintenance and support warranty are available here. The first year is typically included with…

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POSPacCloud: Authentication Failed

Attempting to run POSPacCloud to process a trajectory solution in True View EVO results in an authentication failed error, “An error occurred running POSPacCloud.exe: C:\Program Files\Applanix\POSPac Cloud\POSPacCloud.exe AUTHENTICATION_FAILED Unexpected character encountered while parsing value:” Please ensure you have installed the POSPacCloud setup, POSPacCloud_PROD_v0.0.63.zip, available from the POSPac folder when you log into our FTP site using…

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Updating Local POSPac UAV Installation

There are a few things to keep in mind when updating the local Applanix POSPac UAV installation. The process for updating is relatively simple, but there are a few wrinkles to keep in mind when updating so that no issues are encountered by the user. Install the POSPac update ONLY after installing the True View…

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True View 410 Hardware Users Guide

The True View 410 Hardware Users Guide covers the ins and outs of installing and operating the GeoCue True View 410 3D Imaging System (3DIS) (LIDAR/Cameras). Applies to firmware v2.2.5.1. Contents About GeoCue Group, Inc. 4 About True View® 410. 5 A True View Cycle. 5 True View 410 Hardware Integration Kit. 6 Installing the…

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ASPSuite User Guide

GeoCue Group’s ASPSuite includes all the software needed to import support files, process the Loki observations in Post-Process Kinematic (PPK) mode, process Phantom 4 RTK in PPK and Real-Time Kinematic (RTK) modes, and update image headers with the refined position information. The ASPSuite User Guide will discuss the workflow starting with checking the data in…

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LP360 or True View EVO GUI Doesn’t Open

After installing LP360 or True View EVO, attempting to launch the program results in nothing happening. The LP360 or True View EVO GUI doesn’t open. It is possible that some Windows System files have become corrupt. Please run the Microsoft system file checker to verify, and if necessary, repair any corrupt system files. Open an…

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True View 615/620 Hardware Users Guide

The True View 615/620 Hardware Users Guide covers the ins and outs of installing and operating the GeoCue True View 615 and 620 3D Imaging Systems (LIDAR/Cameras). Applies to firmware v2.2.5. Contents About GeoCue Group, Inc. 4 About True View® 615/620. 5 A True View Cycle. 5 True View 615/620 Hardware Integration Kit. 6 Installing…

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PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform

Attempting to install the C:\Program Files\Common Files\LP360\MSPy\installPyYAML.bat as part of configuring the Create Ortho from Photo Package tool in True View EVO version 2020.2.33.0, results in, “Error: PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform” Install Metashape Pro v1.6.5 or v1.6.6. Metashape Pro v1.7.x was released after True View EVO v2020.2.33.0, hence, it is…

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ASPSuite Release Notes

The release notes highlighting the new features, modifications to existing features, and fixes for software defects found within each release of the ASPSuite software. For more information refer to the ASPSuite User Guide. January 8, 2021 – Version 2020.1.6.0 Added an Auto-Download Ephemeris Port Settings to the ASPSuite options so users may specify a range of…

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Updating the True View 3DIS Firmware

The following steps describe the process for updating your True View 3DIS firmware. The latest firmware update for the True View 3DIS is available for download and installation by logging into the GeoCue FTP site, using your client credentials provided with the initial licensing information, and browsing for the “TrueView3DISFirmware” folder found in the root.…

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