71 articles AirGon Installation, Licensing and Updates

ASPSuite Error: Failed to checkout roaming license – Too many licenses roaming now

Problem: Attempting to “Check Out License” for ASPSuite results in an error message, “ASPSuite Error: Failed to checkout roaming license: Failed to checkout the license for ASP. Reason: Too many licenses roaming now”. This error message usually shows when the number of available licenses shows as “0 of #”. Where, # is greater than 0.…

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LP360 New Features

The following are just some of the new features that were released with each build of LP360 since version 2.0 until the latest release of 2018.1. These are only to name but a few of the enhancements that have been made to the product, not to mention the myriad of bug fixes and improvements to existing…

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LP360 Installers

The installers for various versions of LP360 may be downloaded using the links below. Click here to see which version of LP360 is compatible with which version of ArcGIS and/or Windows Operating system. Supported versions are eligible for full support. End of life versions are eligible for limited support. No fixes are available for defects…

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ASPSuite Release Notes

November 2, 2018 – Version 2018.1.55 Add diagnostics to aid user if Auto-download of GPS ephemeris file is unsuccessful. September 25, 2018 – Version 2018.1.54 Fix bug in beta version of Local Coordinate System Manager (LCSM)* related to units of meters. Allow import in LCSM of localization file with degrees encoded as DDD.MMSSSSS *E-mail support@AirGon.com…

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Client GUID Authentication failed: Invalid access to memory location

Problem: Users encounters the error message, “Client GUID Authentication failed: Invalid access to memory location”, when attempting to checkout a license from the license server. Probable Resolution #1: Maintenance on the LP360 License Administrator has expired and the user is attempting to request a license for a newer version of the client than what is…

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The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3)

Problem: Installing ASPSuite fails and the error log shows, “The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3)”. Probable Solution: Windows thinks the ASPSuite ClickOnce application is still installed on the machine for that user, yet the necessary contents to perform the installation no longer exist in the user folder. The…

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Executables Used by ASPSuite

If your organization has strict security settings, some of the executables installed and used by ASPSuite could get blocked and prevent ASPSuite from operating correctly.  It may be necessary to get your IT department to add these executables to an approved list.  The following instructions will show you how to find the executables being used…

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Test ports using Microsoft Port Query

Microsoft has a PortQry utility to help users test ports for successful communication: Download the PortQry GUI from Microsoft Extract PortQry to a folder on your machine, such as “C:\PortQryUI”. In that folder, run portqueryui.exe by double-clicking on it. Enter the destination IP as found in your License String, ls24.rlmcloud.com or ls41.rlmcloud.com. Select “Manually input…

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ASPSuite Error: Failed to checkout roaming license

Problem: Attempting to “Check Out License” for ASPSuite results in an error message, “ASPSuite Error: Failed to checkout roaming license: Failed to checkout the license for ASP. Reason: No handle supplied to call”. This error message usually shows when the number of available licenses shows as “0 of 0”. Probable Resolution #1: Verify that you…

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How to install ASPSuite for all users?

Questions: How do I install ASPSuite for all users? Or, can I install ASPSuite under “c:\Program Files”? Answer: The answer to both is ASPSuite is a ClickOnce application, hence the installer is not like the Windows Installer (MSI) or the old Setup.exe installers. The ClickOnce deployment is designed to facilitate easier updates where only the…

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