Many new laptops come with very high resolution screens, causing text and icons in various software packages to appear very tiny, or badly sized. Changing the screen resolution makes icons or test unreadable or the program difficult to use. Close LP360 Right-click on the LP360 shortcut, icon in the system tray, or browse to C:\Program Files\LP360\LP360…
GeoCue installation reports the error. “String variable is not large enough for string. Check the string declarations. Error 401.“ This is caused by path environment variable being too long (over 1024 characters). This can be resolved by changing/altering the path. The user can see/set it by typing path at the command prompt or it may…
GeoCue Client encounters the error message, “Unable to contact the specified repository server (Server name and IP address). A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond IP address.” The GeoCue server is not running. There are…
Create a new Common Folder on the new hardware and ensure that it has read/write permissions for all GeoCue Users and is a shared drive (additional information is available in the GeoCue Installation Guide) On the GeoCue Server machine, uninstall the GeoCue Coordinate Systems – GeoCue Horizontal Coordinate System and GeoCue Vertical Coordinate System. Open…
Around update 11, Bentley made it mandatory to login to the Bentley CONNECTION Client in order to obtain a valid license for the Bentley product. Doing so broke the ability for the dispatch service user to launch MicroStation. The fix is to login to the machine one time as the GeoCue Dispatch user, login to…
On the “Machines” tab in GeoCue Dispatch Manager the error message, “The specified user for the remote GeoCue Client service login does not have permission to write to the specified remote cache folder.”, is showing for a machine. Ensure the Dispatch User, as set on the machine in question, has permission to read/write to the…
On the “Machines” tab in GeoCue Dispatch Manager the error message, “The specified remote client cache path does not exist.” is showing for a machine. The error message indicates that there in an issue with the remote cache folder setup in the GeoCue Client Configuration. Type “configure client” into Windows search and open the GeoCue…
If you’re running Windows Firewall on the system where the GeoCue Server is installed, GeoCue Clients on your internal network may not be able to connect to the GeoCue Server or the server may not be able to communicate with the SQL Server. If this happens, you may do one of the following: Disable Windows…
A dual core processor is recommended with at least 4 GB RAM, 16 GB RAM recommended. A minimum of 10 GB free disk space on the local drive. Additional disk space for data storage either locally or on an external drive is also recommended. All GeoCue applications require a minimum operating system of Windows 7…
