155 articles GeoCue Tools, Tips and Workflows

GeoCue Server Event Log Error Messages

On occasion, users may experience issues with GeoCue running properly or being unable to complete certain processes. The GeoCue Server has robust event logging to help troubleshoot these problems. The normal event log entries section demonstrates the expected messaging during the normal GeoCue Server startup sequence. Below that are listed common GeoCue Server Event Log…

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No Matching Sensor Trajectory Found

Attempting to Create Trajectories in GeoCue results in the error message, “No matching Sensor Trajectory found”. The LIDAR_Source entity displays red and the “Create TerraScan Trajectory” checklist step icon displays red, showing that the last run of the step failed. The error message can be found in the Checklist Step Details on the History tab…

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Moving the GeoCue Common Folder to new hardware

Create a new Common Folder on the new hardware and ensure that it has read/write permissions for all GeoCue Users and is a shared drive (additional information is available in the GeoCue Installation Guide) On the GeoCue Server machine, uninstall the GeoCue Coordinate Systems – GeoCue Horizontal Coordinate System and GeoCue Vertical Coordinate System. Open…

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Configuring Bentley Connection Client for Use with the GeoCue Command Dispatch System (CDS)

Around update 11, Bentley made it mandatory to login to the Bentley CONNECTION Client in order to obtain a valid license for the Bentley product. Doing so broke the ability for the dispatch service user to launch MicroStation. The fix is to login to the machine one time as the GeoCue Dispatch user, login to…

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No more valid machines available for processing

The task or subtask messages column of the GeoCue Dispatch Manager states, “No more valid machines available for processing” or ” No other valid machines available for re-processing”. The task, such as Archiving, is configured, to dispatch to only the machine from which it was started. An error was encountered during archiving and no additional…

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Modifying VERT_CS WKT for USGS

A recent USGS addendum to the LIDAR Base Specification has stated that “User-defined entities will not be allowed for capturing specific geoid information in the WKT”. LP360 (v2015.1.76.15 or later) In order to remove this information from the VERT_CS WKT being included in LP360 generated WKTs it is necessary to replace the following file(s): “C:\Program…

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MicroStation shows zero activity

When executing a TerraScan macro in GeoCue the Working Segment in progress gets a write lock, while the neighboring working segments get read locked, if neighbors are required. There is no progress bar, but the locks will release and the Production State will update to reflect the step upon completion. The Dispatch Manager can provide…

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User Does Not Have Permission to Write

On the “Machines” tab in GeoCue Dispatch Manager the error message, “The specified user for the remote GeoCue Client service login does not have permission to write to the specified remote cache folder.”, is showing for a machine.  Ensure the Dispatch User, as set on the machine in question, has permission to read/write to the…

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