82 articles LP360 Installation, Licensing and Updates

LP360 Installers

  The installers for various versions of LP360 may be downloaded using the links below. Click here to see which version of LP360 is compatible with which version of ArcGIS and/or Windows Operating system. Supported versions are eligible for full support. End of life versions are eligible for limited support. No fixes are available for…

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LP360 New Features

The following are just some of the new features that were released with each build of LP360 since version 2.0 through the upcoming release of 2019.2. These are only to name but a few of the enhancements that have been made to the product, not to mention the myriad of bug fixes and improvements to existing…

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Invalid License Server String Error

After updating to version 2018 of LP360 software you receive the error message, “LASSymbols: Either an Invalid License Server string or there are no licenses available on the License Server. Please check License Server string.” Verify the License String entered matches what was provided. Be sure not to include the enclosing quotes. The error message is likely…

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How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

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How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their own licenses for both of those products. Users may check the status of their server, review license usage, and download a report of the license usage for the day. Server Status Have your…

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Test ports using Microsoft Port Query

Microsoft has a PortQry utility to help users test ports for successful communication: Download the PortQry GUI from Microsoft Extract PortQry to a folder on your machine, such as “C:\PortQryUI”. In that folder, run portqueryui.exe by double-clicking on it. Enter the destination address as found in your License String, ls24.rlmcloud.com or ls41.rlmcloud.com or ls60.rlmcloud.com. Select…

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How do I move my LP360 node-locked license to a new machine?

The new licensing system in LP360 v2018.1 and later allows users to move their own node-locked licenses from one machine to another. For LP360 2018.1 and later: Start LP360 on the machine where you wish to deactivate the node-locked license. Open the License Manager (File -> License Manager) Select “Deactivate Node-locked License”. Note that you…

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What is the LP360 License Server IP?

LP360 uses license servers at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91] or ls60.rlmcloud.com [216.98.10.232], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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LP360 Installation Guide

This document covers the installation, registration and licensing for the LP360 family of products; LP360 for ArcGIS, LP360 (64-bit), and LPViewer. LP360 Installation Guide 2019.1

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LP360 Software Update Guide

A brief overview of the installation process when updating LP360 is as follows: Download the Latest Release of LP360 from the LP360 Installers page on this knowledge base. Run the new installation of LP360 and complete the installation. Be sure to also run the LP360 for ArcGIS (32-bit) version in order to run the LP360 for…

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