74 articles LP360 Installation, Licensing and Updates Page 2 / 8

Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)

Problem: After installing LP360, when you try to run the program it throws an error stating, “Ordinal Not Found: The ordinal 4445 could not be located in the dynamic link library (libcurl.dll)”. Note: The ordinal number and the DLL may be different in the specific error message you see. Probable Resolution: There is some conflict…

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Invalid License Server String Error

Problem: After updating to version 2018 of LP360 software you receive the error message, “LASSymbols: Either an Invalid License Server string or there are no licenses available on the License Server. Please check License Server string.” Probable Resolution #1: Verify the License String entered matches what was provided. Be sure not to include the enclosing quotes. Probable…

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What is the LP360 License Server IP?

LP360 uses license servers at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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LP360 New Features

The following are just some of the new features that were released with each build of LP360 since version 2.0 until the latest release of 2018.1. These are only to name but a few of the enhancements that have been made to the product, not to mention the myriad of bug fixes and improvements to existing…

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Failed to Checkout Floating License – Cannot Get Current Product Version License

Symptom: Attempting to checkout a floating license results in an error message stating, “RLM Error: Cannot get current product version license”. Probable Resolution #1: Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available licenses on your server…

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LP360 Installation Guide

This document covers the installation, registration and licensing for the LP360 family of products; LP360 for ArcGIS, LP360 (64-bit), and LPViewer. LP360 Installation Guide 2018.1

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Creating LP360 License Failed (22633)

Symptom: Immediately after successfully installing LP360, opening LP360 results in an error message stating, “Creating LP360 License Failed (22633)”. Probable Resolution #1: If both LP360 and LP360 for ArcGIS were both installed on this machine with a version prior to 2018.1.57.0, be sure to install both the LP360x64_v2018.1.57.4.msi and LP360forArcGIS_v2018.1.57.4.msi before attempting to open either…

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Failed to Checkout Floating License – No Licenses Available

Symptom: Attempting to checkout a floating license results in an error message stating, “RLM Error: Failed to get License as there are no licenses available”. Probable Resolution #1: Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available…

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LP360 Software Update Guide

A brief overview of the installation process when updating LP360 is as follows: Download the Latest Release of LP360 2018.1 from LP360 Installers. Run the new installation of LP360 and complete the installation. Be sure to also run the LP360 for ArcGIS (32-bit) version in order to run the LP360 for ArcGIS extension. It is perfectly…

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Setting the screen resolution and Scale

Problem: Many new laptops come with very high resolution screens, causing text and icons in various software packages to appear very tiny, or badly sized. Probable Solution: Reduce the screen resolution to 1920 x 1080 and scale the text to 100%, or as desired.

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