Question:
How do I move my Terrasolid License Server to a new machine?
Answer:
- Download Terrasolid License Server software on the new hardware:
- Download the latest version of the Terra License Server/Manager software from Terrasolid’s website: License Server & Manager – Terrasolid
- Language: English
- Platform Selection: 64-bit Windows Only
- Version Selection: Select the most recent version, i.e. 021.001.
- Add to Cart
- Follow the link to Proceed to Download.
- Fill out the contact form, being certain to double check the e-mail address. Submit by pressing Download.
- You will then receive the download link via e-mail, and also be taken to the download page.
- On the download page, right-click on download package, i.e., “license_win64_eng_021_001.zip” and select Save Link As to download the installation package as a compressed ZIP file.
- Download the latest version of the Terra License Server/Manager software from Terrasolid’s website: License Server & Manager – Terrasolid
- Install the software on the new hardware
- For additional installation information please see the document entitled: Installing Terrasolid Products Guide
- Extract the downloaded compressed ZIP file to the machine on which you wish to install the new Terra License Server/Service.
- Ensure to right-click on setup.exe and select Run as Administrator
- For additional installation information please see the document entitled: Installing Terrasolid Products Guide
- Register the licenses on the new hardware:
- Launch Terra License Server.
- Select File->Server Information.
- Click “Open Web”
- Enter the appropriate information to complete your registration.
- For Reason of Registration choose the option: Move Licenses to another server
- For Licenses to Register choose the option: Register all our licenses to this server OR Register only licenses entered below to this server AND list the applicable serial numbers, invoice number, or old server/computer name
- For additional registration information please see the document entitled: Installing Terrasolid Products Guide
- The licenses will be sent directly from Terrasolid Licensing, licensing@terrasolid.com. Please make sure to ensure you can receive e-mails with ZIP file attachments.
- If you do not receive licenses within 48-72 hours of registering please contact support@geocue.com so that we may assist.
- Authorize the new machine with the new licenses
- Point the client machines to the new license server
- Uninstall and remove the Terrasolid License Server and licenses from the old hardware.