Move Terrasolid Node Locked Licenses

KBA-01025-K9J6K9
Question
How do I move my Terrasolid node locked licenses to a new machine?
Answer
1. Download the Terrasolid Software on the new hardware:

a. Download the latest version of the software from Terrasolid’s website: https://terrasolid.com/software-downloads/.

b. Fill out the form and submit to receive the download link via e-mail.

2. Install the software on the new hardware. For additional installation information please see the document entitled: Installing Terrasolid Products Guide

Note: If running on a Windows 7 or later machine make sure to right click on setup.exe and select Run as Administrator

3. Register the licenses on the new hardware:

a. Launch MicroStation and Load the MDL for one of the Terrasolid products

b. Select the Request License button.

c. Enter the appropriate information to complete your registration.

i.  For Reason of Registration choose the option: Move Licenses to Another PC

ii. Enter the name of the old machine.

d. For additional registration information please see the document entitled: Installing Terrasolid Products Guide

4. The licenses will be sent directly from Terrasolid (registration@terrasolid.com). Please make sure to ensure you can receive e-mails with ZIP file attachments.

a.  If you do not receive licenses within 48-72 hours of registering please contact support@geocue.com so that we may assist.

5. Authorize the new machine with the new licenses by placing them in the ‘\terra\license’ folder.

6. Uninstall and remove the Terrasolid Software and licenses from the old hardware.

Additional Comments
If you have any questions about the information provided in this article please contact support@geocue.com at any time.
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