File %s was not found

User receives the error message “File %s was not found” during a Terrasolid product installation. The file not found usually indicates either the package wasn’t unzipped, a bad installer, or files are missing. Unzip the installation files and attempt to install. Try downloading the installation files again and unzip before installation. ***Remember to right-click on…

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Installing Terrasolid Products Results in Program Compatability Assistant Message

Problem After the installation is complete a Program Compatibility Assistant message as appears asking if the program installed correctly. Solution Select the option for “This program installed correctly” or simply select cancel. This is a benign message as long as the program was installed using administrative permissions and under an account with permissions to write…

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