Terra License Server: Expired Licenses not Automatically Returning

Problem:

Running Terra License Server/Manager, v021.001, and the currently expired licenses are not automatically returning to become available for use again on the server.

Probable Resolution #1:

There is a known issue with v021.001 that was fixed with the release of v021.002 back in early March 2021. Please update to the latest version of the Terra License Server/Manager to resolve this issue.

Then, return currently expired Terrasolid licenses to the pool by performing following steps:

  1. Close the Terra License Server GUI
  2. Stop the Terra License Server service from task manager (by clicking stop as highlighted in the image below)
Stopping the Terra License Server service using Task Manager
Stopping the Terra License Server service
  1. Launch license server. The Event log should say ‘Serving licenses for versions 021’ (Instead of ‘Service interface for versions 021’). The expired licenses should now be returned to the pool as expected.
Terra License Server showing licenses served by GUI instead of Service and Currently Expired Licenses returned to the server
Terra License Server showing licenses served by GUI instead of Service
  1. Restart the Terra License Server service.
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