Maintaining maintenance on your Terrasolid software products is more than just gaining access to all software releases during the maintenance period. In addition, it allows access to our wide range of support and training services:
- Customer Advisory Bulletins;
- An online searchable knowledge base, support.GeoCue.com, for finding solutions to frequently asked questions, technical insights, and general inquiries;
- Individual technical support via e-mail, support@GeoCue.com, with a typical 4 hour or better response time during normal business hours (typically 07h00 – 18h00 CT, USA);
- Technical support via phone, +1-256-461-8289 (Weekdays, 07h00 – 18h00 CT, USA), with a typical 4 hour or better response time during normal business hours.
- Monthly training webinars.
For more information see Terrasolid Support Services.