GeoCue Group’s repository of articles covering installation, licensing, and updates for the LP360 Geospatial product.
Symptom: Trying to load LP360 on new computer and receive a message stating that, “The signature for LP360x64_v2015.1.76.7 is corrupt or invalid.”, or “The signature for LP360forArcGIS_v2015.1.76.7 is corrupt or invalid.” Probable Resolution: The installation package did not download properly. Try updating your browser to the latest version, or using a different bowser entirely, or…
Symptom: In LP360 License Administrator when configuring the license mode to “Use License Server” for a client machine the process returns an error message, “Error in setting up the floating license client. (24217) Failed to create the floating license file.” Probable Resolution: The License Administrator needs to be run using the right-click and “Run as…
Symptoms: After installing an update to LP360 you notice that the Start menu is missing the QCoherent menu items. Probable Resolution: Open “Programs and Features” from the Control Panel. Right-click on the installed LP360 64-bit program in the list and select “Repair”. Right-click on the installed LP360 32-bit program in the list and select “Repair”.…
Symptom: In LP360 2015.1.70.0, if one tries check for updates using the “Check for Software Updates” button on the LP360 License Administrator you will receive an error message stating “Unable to check for updates. Currently not Licensed (24271)”. Resolution: This is a bug in v2015.1.76.0, and addressed with the subsequent service pack release. The workaround…
Symptoms: In both LP360 for ArcGIS and LP360 (32-bit) when you add LAS files no “LAS Layer” gets added to the Table of Contents (TOC). The program appears to do nothing and you get control back immediately. There are no error messages, no indication of pyramids being built, and no “LAS Layer” generated. Probable Resolution:…
There have been many complaints on the Internet about a software called Sonic Suite Software crashing games on the Internet. It can crash LP360 as well. It apparently launches the user interface for the Sonic Suite software to display the status of audio on the system. This is interfering with the proper operation of the laptop’s graphics.…
Symptom: While attempting to authorize LP360 using either a code or a supplied AUT file you receive the following message: “Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Access to the path “C:\Program…
Symptom: The following error message is received when attempting to install LP360 for ArcGIS (Module C:\Program Files (x86)\Common Files\QCoherent\LASExt.dll failed to register. HRESULT -2147024703). Multiple errors of a similar nature for other DLLs also occur if one continues with the installation. Probable Resolution: Starting with LP360 version 2015.1.50.0, LP360 is now written using Microsoft Visual…
Maintaining maintenance on your LP360 products is more than just gaining access to all software releases during the maintenance period. In addition, it allows access to our wide range of support and training services: Customer Advisory Bulletins; An online searchable knowledge base, support.LP360.com, for finding solutions to frequently asked questions, technical insights, and general inquiries; Individual…
LP360 is a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform. LP360 for ArcGIS is the world’s most popular LIDAR visualization, editing and information extraction tool set for ArcGIS®. It is available directly from GeoCue Group Inc. (www.geocue.com) and (outside North America) from a global reseller network…
