GeoCue Group Support has written 905 articles

Terra License Server: Expired Licenses not Automatically Returning

Running Terra License Server/Manager, v021.001, and the currently expired licenses are not automatically returning to become available for use again on the server. There is a known issue with v021.001 that was fixed with the release of v021.002 back in early March 2021. Please update to the latest version of the Terra License Server/Manager to…

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Terrasolid Design Library

The Terrasolid design library is provided as an example of some of the customization that can be done in MicroStation CONNECT edition to make working with the Terrasolid products easier and more efficient, particularly for new users. We recommend the provided Terrasolid.DGNLIB remains as provided so that you can easily download the latest from this…

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Metashape: No Completion E-mail from Create Ortho from Photo Package

In True View EVO, when running the Create Ortho from Photo Package tool you receive no completion e-mail notification and notice the background Metashape process exited. Review the processing log located in the folder under the Photo Package corresponding to the run attempt (PhotoPackageName\Metashape\PhotoPackageName_YYMMDDThhmmss\PhotoPackageName_YYMMDDThhmmss_log.txt). It would typically include three steps between the processing started and…

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InstallYAML: InvalidSchemeCombination

Running the installYAML.bat file so Metashape can be driven by the True View EVO Create Ortho from Photo Package command results in an error installing the pip, “pip.internal.exceptions import InvalidSchemeCombination, UserInstallationInvalid ImportError: cannot import name ‘InvalidSchemeCombination’ from ‘pip._internal.exceptions’” Ensure you are attempting to install the correct version of InstallPyYAML.bat from the appropriate MSPy folder for…

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Move POSPac license to a new machine

The user may want to move POSPac installation and licensing to a new machine. Below are step by step instructions for performing this: Deactivate License Open the Applanix Software License Utility on the current machine. Copy the EID code at the bottom of the window (this will be used to activate licenses on the new…

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TerraScan Distance Color Scheme Files

TerraScan gives a user the option to customize point color schemes and save these to file for later use. This allows the user to make as many custom color schemes as they wish and utilize them for various workflows. Below is a brief overview of some scenarios and example distance color scheme files to help…

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Executing task(s) failed (8690)

Receive an error message, “Executing task(s) failed (8690)” while trying to execute a Point Cloud Task. This is a catch all error message that generally occurs when something caused the PCT to fail in its execution. Verify the parameters for the desired point cloud task correspond with the loaded data and desired execution method. Description:…

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Affine Transform LAS PCT

The Affine Transform LAS Point Cloud Task is a versatile tool for modifying the coordinates of your point cloud. A common use is applying grid to ground conversions which require more than a simple scale or translation. How to setup the Affine Transform LAS Point Cloud Task to accomplish this may not be readily apparent…

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Agisoft Metashape Floating License Activation Procedure

To activate a Metashape floating license you will need to have up to three different activation keys: Enable on VM key FLS activation key Agisoft Metashape license activation key To configure Metashape Floating Licenses on the Server: If upgrading from a node-locked Metashape license you will first need to deactivate the node-locked license before receiving your floating…

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Metashape Network License on a Virtual Machine

Problem: Installing the Metashape/PhotoScan Floating License Server (FLS) on a Virtual Machine results in the error message, “This server does not run on a virtual machine, exiting Agisoft initialization error: 5, not restarting. The ISV server is running on the wrong host.” Probable Resolution #1 By default the option to run Metashape Floating Licenses on…

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