GeoCue Support has written 973 articles

Exporting LAS files failed (22684)

While exporting data from LP360 using the Export Wizard a COM Exception, “Exporting LAS files failed (22684)”, is encountered. “Caller’s Message:Exporting LAS files failed. (22684)Exception Information:HRESULT: 0x80004005Unable to retrieve extended COM error information.” Is there another file in that location with the same name? Do you have any LAS files that contain only a single…

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Register for an evaluation license for Terrasolid software

GeoCue Group is the North American reseller for the Terrasolid software, covering the US, Canada and Mexico. We provide support and training on the Terrasolid products for LIDAR and image processing workflows. If you would like to try out the Terrasolid software before you buy it, register for an evaluation license by following these steps:…

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Terrasolid Tool Guides

There are many tools that exist within the Terrasolid product suite, including TerraScan, TerraModeler, TerraMatch, TerraPhoto and TerraSurvey. Remembering all of the tools and where to find them may prove difficult, particularly for beginner or casual users. To help we’ve created tool guides that provide the names of all the tools on each Terrasolid toolbar. These guides…

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How do I move my Terrasolid License Server to a new machine?

Question: How do I move my Terrasolid License Server to a new machine? Answer: Download Terrasolid License Server software on the new hardware: Download the latest version of the Terra License Server/Manager software from Terrasolid’s website: License Server & Manager – Terrasolid Language: English Platform Selection: 64-bit Windows Only Version Selection: Select the most recent…

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True View Error: EXECUTION_FAILED

While attempting to run POSPacCloud to process the trajectory solution for a True View 3DIS, the user encounters an error message stating, “Project Status: EXECUTION_FAILED”. The Project upload was successful. This is a catch all error message that occurs when POSPacCloud was unable to successfully process a trajectory solution. A common cause of this error…

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Terrasolid Design Library

The Terrasolid design library is provided as an example of some of the customization that can be done in MicroStation CONNECT edition to make working with the Terrasolid products easier and more efficient, particularly for new users. We recommend the provided Terrasolid.DGNLIB remains as provided so that you can easily download the latest from this…

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LP360 New Features

The following are just some of the new features that were released with each build of LP360 since version 2.0 through the upcoming release of 2020.2. These are only to name but a few of the enhancements that have been made to the product, not to mention the myriad of bug fixes and improvements to existing…

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LP360 Installer

The LP360 installer for use with the various license levels of LP360 Geospatial may be downloaded using the links found on this page. The installer for the latest version of LP360 Drone / TrueView EVO are available from the Downloads -> Software section when you log into your Reckon account or from the Download section…

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True View EVO Error: An unexpected error occurred running POSPacBatch.exe

True View EVO errs with, “An unexpected error occurred running POSPacBatch.exe” while submitting Post Process Trajectory File to POSPac Local. This is a generic error message whenever your POSPac project did not process to a successful solution using the InFusion Single Base processing mode and may be caused by one or more of the reasons…

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Tutorial: Adding Synthetic Points using TerraScan

A short tutorial showing adding synthetic points using TerraScan. Synthetic points are not collected during the data capture but added in the data afterwards. Multiple points can be added using vector polygons. This video demonstrates how holes in the point cloud can be filled. For example, under bridges and in water areas based on measured…

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