If asked by support, the following two code snippets when copied and pasted into a text document and saved as “EnableBindingLogs.reg” and “DisableBindingLogs.reg” respectively will enable/disable binding logs on the machine when imported to registry.
Create a folder “c:\FusionLogs”. The folder must be writable for the user that runs GeoCue.
Import the EnableBindingLogs.reg file using admin rights
About a minute after importing (letting it get into effect) please run your test again. This will make machine slower (especially if you do not use an SSD for the c:\ drive).
After that import DisableBindingLogs.reg to restore to old state.
There will be a lot of files in the “FusionLogs” folder. Please zip and send those to the customer support representative. Or, put it on the FTP if it’s quite large.
