Maintaining maintenance on your GeoCue Workflow Management software is more than just gaining access to all software releases during the maintenance period. In addition, it allows access to our wide range of support and training services:
- Customer Advisory Bulletins;
- An online searchable knowledge base, support.GeoCue.com, for finding solutions to frequently asked questions, technical insights, and general inquiries;
- Individual technical support via e-mail, [email protected], with a typical 4 hour or better response time during normal business hours (07h00 – 18h00 CT, USA);
- Technical support via phone, +1-256-461-8289 (Weekdays, 07h00 – 18h00 CT, USA), with a typical 4 hour or better response time during normal business hours.
For more information see GeoCue Support Services.
