While debugging issues with the GeoCue Server a dump of the server memory can sometimes lend some insight into the problem. To get the dump, download Microsoft’s ProcDump from https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
Unzip it and as administrator (right-click on command prompt and open using “Run as Administrator”), run the following command
procdump.exe -ma RepHostGUI
This will create a file named something like RepHostGUI.exe_160218_125444.dmp in the current folder. The file size will be about same as memory usage of the process, so you’ll want to upload it via FTP to the ticket folder under your folder on our FTP site. Analyzing the file may help identify the root cause of issues.
