Symptom:
Tried to run the click-once ASPSuite installer from http://airgon.net/asp/aspsuite/publish.htm, but Symantec Endpoint Protection (SEP) is blocking the install because “The file is not allowed because it is used by too few users.”
The details section indicates that:
- the version of the product is fairly recent
- only a handful of SEP users have phoned home to let Symantec know they had tried to run the file
The installation files get moved to quarantine.
Probable Resolution #1:
Remove the file from Quarantine and re-run the installation:
- Open SEP
- Navigate to the “View Quarantine” window
- Select the ASPSuite_MVVM.application file from the list of quarantined files
- Click the “Restore” button
- Close SEP, and re-run ASPSuite_MVVM.application
This knowledge base article from Symantec describes the ability to whitelist a domain to prevent future files from airgon.net from being blocked.
