GeoCue Support » Archives for AirGon Support
The True View UMS (USB Mass Storage) device should meet the following requirements to be used on the system. USB-C connection 3.1 or better Format: ExFAT after updating firmware to v3.0.7.1 or later. NTFS after updating firmware to v2.0.3 through v3.0.5.2. FAT32 format for firmware pre v2.0.3. 114 GB minimum capacity Need “SystemConfiguration.json” and “CoreConfiguration.json”…
Some True View 640 3DIS may contain an IMU90 instead of the IMU82. IMU90 is newer and not supported as part of the standard POSPac UAV v8.6 installation released in February 2021. The IMU90 is supported by POSPac UAV v8.6 SP1 released in May 2021, so the steps below are not necessary if you update…
OPUS is an online GNSS static data post-processing service. NOAA’s Online Positioning User Service (OPUS) provides free access to high-accuracy National Spatial Reference System (NSRS) coordinates. This service is occasionally unavailable so the following links can be used to post-process your static GNSS observation. CSRS-PPP Canadian Spatial Reference System (CSRS) Precise Point Positioning (PPP) is a service…
Some scenarios may require you to process your True View data with different lever arm offsets or IMU mounting angles than the ones recorded in the APX-15 at the time of acquisition. For instance, if you move the system to a new drone, but forget to update the lever arm values following the applicable system…
Attempting to run POSPacCloud to process a trajectory solution in True View EVO results in an authentication failed error, “An error occurred running POSPacCloud.exe: C:\Program Files\Applanix\POSPac Cloud\POSPacCloud.exe AUTHENTICATION_FAILED Unexpected character encountered while parsing value:” Please ensure you have installed the POSPacCloud setup, POSPacCloud_PROD_v0.0.63.zip, available under Downloads -> Software when you log into your Reckon site using…
Attempting to install the C:\Program Files\Common Files\LP360\MSPy\installPyYAML.bat as part of configuring the Create Ortho from Photo Package tool in True View EVO version 2020.2.33.0 or earlier results in, “Error: PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform” Metashape Pro v1.7.x was released after True View EVO v2020.2.33.0, hence, it is not supported in that…
All our products require acceptance of an End User License Agreement (EULA) which can be found at the following locations once the software is installed: C:\Program Files\GeoCue Group\True View Evo\LP360_EULA.rtf Furthermore, the terms of the True View EVO and LP360 software maintenance and support warranty are available here. The first year is typically included with…
GeoCue Group’s ASPSuite includes all the software needed to import support files, process the Loki observations in Post-Process Kinematic (PPK) mode, process Phantom 4 RTK in PPK and Real-Time Kinematic (RTK) modes, and update image headers with the refined position information. The ASPSuite User Guide will discuss the workflow starting with checking the data in…
We have received reports and have verified that PIX4D v4.6.3 has issues reading the horizontal and vertical accuracy values, as well as the Omega, Phi, Kappa values (True View only) from images tagged by ASPSuite and True View EVO. Two workarounds: Use Pix4Dmapper 4.5.6 (download) until further notice. ONLY option available for True View 3DIS…
The release notes highlighting the new features, modifications to existing features, and fixes for software defects found within each release of the ASPSuite software. For more information refer to the ASPSuite User Guide. January 8, 2021 – Version 2020.1.6.0 Added an Auto-Download Ephemeris Port Settings to the ASPSuite options so users may specify a range of…