AirGon Support has written 172 articles

True View UMS Requirements

The True View UMS (USB Mass Storage) device should meet the following requirements to be used on the system. USB-C connection 3.1 or better Format: ExFAT after updating firmware to v3.0.7.1 or later. NTFS after updating firmware to v2.0.3 through v3.0.5.2. FAT32 format for firmware pre v2.0.3. 114 GB minimum capacity Need “SystemConfiguration.json” and “CoreConfiguration.json”…

Share

Phantom 4 RTK: Downloading Data for PPK Processing in True View EVO

Downloading Flight Data The following steps provide instructions for downloading your flight data for Phantom 4 RTK processing in True View EVO. Remove the SD card from the aircraft and insert into your laptop. The SD card will contain two folders: DCIM Survey The Survey folder will contain the data recorded during the planned mission. The survey…

Share

OPUS Alternatives

OPUS is an online GNSS static data post-processing service. NOAA’s Online Positioning User Service (OPUS) provides free access to high-accuracy National Spatial Reference System (NSRS) coordinates. This service is occasionally unavailable so the following links can be used to post-process your static GNSS observation. CSRS-PPP Canadian Spatial Reference System (CSRS) Precise Point Positioning (PPP) is a service…

Share

True View Lever Arm Offset Override

Some scenarios may require you to process your True View data with different lever arm offsets or IMU mounting angles than the ones recorded in the APX-15 at the time of acquisition. For instance, if you move the system to a new drone, but forget to update the lever arm values following the applicable system…

Share

POSPacCloud: Authentication Failed

Attempting to run POSPacCloud to process a trajectory solution in True View EVO results in an authentication failed error, “An error occurred running POSPacCloud.exe: C:\Program Files\Applanix\POSPac Cloud\POSPacCloud.exe AUTHENTICATION_FAILED Unexpected character encountered while parsing value:” Please ensure you have installed the POSPacCloud setup, POSPacCloud_PROD_v0.0.63.zip, available under Downloads -> Software when you log into your Reckon site using…

Share

PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform

Attempting to install the C:\Program Files\Common Files\LP360\MSPy\installPyYAML.bat as part of configuring the Create Ortho from Photo Package tool in True View EVO version 2020.2.33.0 or earlier results in, “Error: PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform” Metashape Pro v1.7.x was released after True View EVO v2020.2.33.0, hence, it is not supported in that…

Share

True View EVO End User License Agreement

All our products require acceptance of an End User License Agreement (EULA) which can be found at the following locations once the software is installed: C:\Program Files\GeoCue Group\True View Evo\LP360_EULA.rtf Furthermore, the terms of the True View EVO and LP360 software maintenance and support warranty are available here. The first year is typically included with…

Share

ASPSuite User Guide

GeoCue Group’s ASPSuite includes all the software needed to import support files, process the Loki observations in Post-Process Kinematic (PPK) mode, process Phantom 4 RTK in PPK and Real-Time Kinematic (RTK) modes, and update image headers with the refined position information. The ASPSuite User Guide will discuss the workflow starting with checking the data in…

Share