AirGon Support has written 168 articles

True View UMS Requirements

The True View UMS (USB Mass Storage) device should meet the following requirements to be used on the system. USB-C connection 3.1 or better Format: ExFAT after updating firmware to v3.0.7.1 or later. NTFS after updating firmware to v2.0.3 through v3.0.5.2. FAT32 format for firmware pre v2.0.3. 114 GB minimum capacity Need “SystemConfiguration.json” and “CoreConfiguration.json”…

Share

OPUS Alternatives

OPUS is an online GNSS static data post-processing service. NOAA’s Online Positioning User Service (OPUS) provides free access to high-accuracy National Spatial Reference System (NSRS) coordinates. This service is occasionally unavailable so the following links can be used to post-process your static GNSS observation. CSRS-PPP Canadian Spatial Reference System (CSRS) Precise Point Positioning (PPP) is a service…

Share

POSPacCloud: Authentication Failed

Attempting to run POSPacCloud to process a trajectory solution in True View EVO results in an authentication failed error, “An error occurred running POSPacCloud.exe: C:\Program Files\Applanix\POSPac Cloud\POSPacCloud.exe AUTHENTICATION_FAILED Unexpected character encountered while parsing value:” Please ensure you have installed the POSPacCloud setup, POSPacCloud_PROD_v0.0.63.zip, available under Downloads -> Software when you log into your Reckon site using…

Share

PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform

Attempting to install the C:\Program Files\Common Files\LP360\MSPy\installPyYAML.bat as part of configuring the Create Ortho from Photo Package tool in True View EVO version 2020.2.33.0 or earlier results in, “Error: PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform” Metashape Pro v1.7.x was released after True View EVO v2020.2.33.0, hence, it is not supported in that…

Share

True View EVO End User License Agreement

All our products require acceptance of an End User License Agreement (EULA) which can be found at the following locations once the software is installed: C:\Program Files\GeoCue Group\True View Evo\LP360_EULA.rtf Furthermore, the terms of the True View EVO and LP360 software maintenance and support warranty are available here. The first year is typically included with…

Share

ASPSuite User Guide

GeoCue Group’s ASPSuite includes all the software needed to import support files, process the Loki observations in Post-Process Kinematic (PPK) mode, process Phantom 4 RTK in PPK and Real-Time Kinematic (RTK) modes, and update image headers with the refined position information. The ASPSuite User Guide will discuss the workflow starting with checking the data in…

Share

Horizontal and vertical accuracy not being read correctly by PIX4D

We have received reports and have verified that PIX4D v4.6.3 has issues reading the horizontal and vertical accuracy values, as well as the Omega, Phi, Kappa values (True View only) from images tagged by ASPSuite and True View EVO. Two workarounds: Use Pix4Dmapper 4.5.6 (download) until further notice. ONLY option available for True View 3DIS…

Share

ASPSuite Release Notes

The release notes highlighting the new features, modifications to existing features, and fixes for software defects found within each release of the ASPSuite software. For more information refer to the ASPSuite User Guide. January 8, 2021 – Version 2020.1.6.0 Added an Auto-Download Ephemeris Port Settings to the ASPSuite options so users may specify a range of…

Share