AirGon Support

AirGon Support has written 129 articles

ASPSuite Error: Failed to checkout roaming license – License Expired

Attempting to “Check Out License” for ASPSuite results in an error message, “ASPSuite Error: Failed to checkout roaming license: Failed to checkout the license for ASP. Reason: License Expired”. This error message usually shows when the number of available licenses shows as “0 of #”. Where, # is greater than 0. The error message indicates…

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ASPSuite User Guide

GeoCue Group’s ASPSuite includes all the software needed to import support files, process the Loki observations in Post-Process Kinematic (PPK) mode, process Phantom 4 RTK in PPK and Real-Time Kinematic (RTK) modes, and update image headers with the refined position information. The ASPSuite User Guide will discuss the workflow starting with checking the data in the…

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What is the True View Evo License Server IP?

True View Evo uses license servers at ls24.rlmcloud.com [104.245.35.155] or ls41.rlmcloud.com [69.87.216.91] or ls60.rlmcloud.com [216.98.10.232], as specified in your license string. Communication with the license server requires port 5053 and one more client specific port as supplied with the license string to be open for outgoing communications, along with standard internet ports.

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Import a KML file into DJI GS Pro

Open DJI GS Pro Tap the Material tab, then tap Files. Tap Start Import and a file server dialog will appear. Open a web browser on your PC and enter the server address into the web browser.   Enter the username and password provided by GS Pro when the login dialog appears. Once logged in, click…

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True View EVO System Requirements

Recommended systems for True View EVO Processing: Windows Version 10, Professional i7 or equivalent CPU.  The more cores, the faster the processing 16 GB RAM (32 GB recommended) Nvidia Graphics recommended but not required Graphics must support Open GL 4.5 Internal Solid State Disk (SSD) with a minimum capacity of 256 GB Secondary storage recommended…

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Utilizing a NOAA CORS Station as a base for your ASPSuite Project

When a base station file is corrupted or incorrectly recorded (for example: observation rate is not set correctly), a Continuously Operating Reference Station (CORS) may be available to use in its place. To obtain and utilize a CORS file, follow the instructions below: Visit https://www.ngs.noaa.gov/CORS_Map/ and navigate to the area of the flight. Once you…

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Metashape – Orthomosaic formatting for MicroStation and TerraPhoto Reference

MicroStation and TerraPhoto reference  require a RGB orthomosaic image. The normal workflow for exporting sUAS derived orthomosaics from Metashape creates a RGBA image. Make sure the setting in the screenshot below is unchecked to create a RGB orthomosaic.

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ASPSuite – Checking for gaps in Loki and base station observation files

If the Loki or the base station recording is interrupted, there will be gaps in the raw data that will affect ASPSuite processing. This can be verified in ASPSuite.  After completing steps 1-3, click on the diagnostics button in the top right of the ASPSuite window: In the window that pops up, click on “File”…

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