AirGon Support has written 188 articles

True View 250 Hardware User Guide

The True View 250 Hardware Users Guide covers the ins and outs of installing and operating the True View® 250 2DIS. Updated for firmware v3.0.5. The True View® 250 features dual GeoCue mapping camera with a 120° fused field of view for efficient and accurate photogrammetric data collection in a 1 kg package. The system is currently compatible with…

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IMU90 Configuration for Applanix POSPac v8.6

Some True View 640 3DIS may contain an IMU90 instead of the IMU82. IMU90 is newer and not supported as part of the standard POSPac UAV v8.6 installation released in February 2021. The IMU90 is supported by POSPac UAV v8.6 SP1 released in May 2021, so the steps below are not necessary if you update…

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True View EVO Error: An unexpected error occurred running POSPacBatch.exe

True View EVO errs with, “An unexpected error occurred running POSPacBatch.exe” while submitting Post Process Trajectory File to POSPac Local. This is a generic error message whenever your POSPac project did not process to a successful solution using the InFusion Single Base processing mode and may be caused by one or more of the reasons…

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OPUS Alternatives

OPUS is an online GNSS static data post-processing service. NOAA’s Online Positioning User Service (OPUS) provides free access to high-accuracy National Spatial Reference System (NSRS) coordinates. This service is occasionally unavailable so the following links can be used to post-process your static GNSS observation. CSRS-PPP Canadian Spatial Reference System (CSRS) Precise Point Positioning (PPP) is a service…

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True View Lever Arm Offset Override

Some scenarios may require you to process your True View data with different lever arm offsets or IMU mounting angles than the ones recorded in the APX-15 at the time of acquisition. For instance, if you move the system to a new drone, but forget to update the lever arm values following the applicable system…

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POSPacCloud: Authentication Failed

Attempting to run POSPacCloud to process a trajectory solution in True View EVO results in an authentication failed error, “An error occurred running POSPacCloud.exe: C:\Program Files\Applanix\POSPac Cloud\POSPacCloud.exe AUTHENTICATION_FAILED Unexpected character encountered while parsing value:” Please ensure you have installed the POSPacCloud setup, POSPacCloud_PROD_v0.0.63.zip, available under Downloads -> Software when you log into your Reckon site using…

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PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform

Attempting to install the C:\Program Files\Common Files\LP360\MSPy\installPyYAML.bat as part of configuring the Create Ortho from Photo Package tool in True View EVO version 2020.2.33.0 or earlier results in, “Error: PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform” Metashape Pro v1.7.x was released after True View EVO v2020.2.33.0, hence, it is not supported in that…

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True View 600 Series Hardware Users Guide

The True View 600 Series Hardware Users Guide covers the ins and outs of installing and operating the survey grade Riegl based True View 3DIS (Imaging Systems – LIDAR/Cameras). Covers the True View 615, 620, 635, and 640. Updated for firmware v3.0.5. The True View® 600 Series is GeoCue Group’s second generation LIDAR/camera fusion platform…

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Agisoft Metashape Floating License Activation Procedure

Activation of a floating license for Agisoft Metashape requires configuring a Floating License Server (FLS) and then configuring client machines to see the licenses on the FLS. Activation of an FLS on a virtual machine (VM) requires an additional license. https://agisoft.freshdesk.com/support/solutions/articles/31000133073-floating-license-activation-procedure

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