Locking codes are the only identifying piece of information associated with Applanix POSPac license EIDs. The locking code may change depending on:
- If physical components of the computer are replaced (network adapter, motherboard)
- If the customer uses some sort of dock for a laptop
- The use of a bluetooth adapter
- If adapter settings are changed (for example disabling the ethernet)
Number 2 & 4 are the most common situations for the locking code to change. The customer can try to retrieve the original locking code by going to “Control Panel -> Network and Internet -> Network Connections” and try different combinations of adapter settings (disable ethernet, relaunch software license utility to see the change in locking code).