AirGon Support has written 155 articles

Updating True View EVO

Keeping True View Evo (EVO) updated is very important for having access to the latest features, ensuring compatibility with the latest True View firmware, compatibility with POSPac and other third party software, as well as bug fixes and feature improvements. Starting in v2020.2.10.0, the user will have a couple options available to perform this update…

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Checking the True View Camera Connection?

The SYS LED turns RED on True View startup and checking the CycleLog on the latest Cycle# folder indicates only one camera being detected on the system. True View systems have two GeoCue Mapping Cameras (GMC). Check each camera connection. If a camera is properly connected then you will see the lens move when the…

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Setting the Raster SRS Before Reprojecting

To reproject a raster in LP360/TrueView Evo you will need to establish the source SRS if one does not already exist. Do this by right-clicking on the raster layer, selecting Properties, SRS tab, and the ellipsis in the top right of the dialog. The Select Coordinate System dialog will pop up where you can setup…

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Error Creating Trajectory Points SHP File

Import Cycle into True View EVO results in the error, “Error Creating trajectory Points SHP File: <path>\Positions\Area_TrajectoryPoints_CYYMMDD-HHMMSS_FYYMMDD_HHMMSS.shp. Error creating Trajectory Point Shapefile”. The full path, including file name and extension, is too long. There is currently a 256 character limit for files in True View EVO. Deeply nested projects will cause this issue. Create the…

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ASPSuite: Deployment Identity

ASPSuite encounters an error message when checking for updates, “The deployment identity doesn’t match the subscription.” The security certificate of the installed version of ASPSuite differs from the one in the new package. Due to limitations of the Microsoft Click-Once deployment it is necessary to use the Control Panel to manually un-install the currently installed…

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True View EVO: Ground Classification Workflow

True View EVO (TV EVO) has a wealth of tools and workflows for point classification and exploitation. Below is a simple streamlined guideline for producing a ground surface in TV EVO. With a ground surface, the user can: better differentiate/classify vegetation, create contours, create a bare surface model for importing into CAD software, etc. This…

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Attempt to Execute the Geocoder Task Failed

User encounters an error, “Attempt to execute the Geocoder task failed. Detail: Failure processing laser packets: processPkts() error: failed to open <PATH\YYYYMMDD_HHMMSS.las> for write” while trying to geocode LIDAR again. This could happen if the user renamed the Cycle LAS layer as LP360 still has the files in the Cycle\LAS folder open for read/write but…

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Applanix SLU: No Internet Connection Available

Attempting to activate a POSPac license in the Applanix Software License Utility (SLU) results in the error, “No internet connection available. Activating a license requires an internet connection.” Ensure your machine is connected to the internet. The Applanix license activation and deactivation uses HTTP/HTTPs protocol to communicate with their license server web portal, server at…

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