352 articles TrueView Tools, Tips and Workflows

GeoCue’s repository of TrueView tools, tips and workflows for the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.

TV540 Error – Red Light Indicator: LiDAR Error

When the drone returns from a mission, the TV540 may display a red status light. Upon reviewing the diagnostics, the LiDAR module may be marked with an error. Cause of the issue, the LiDAR sensor did not receive sufficient power during the flight. As a result: This typically occurs when the drone is operated with…

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TV515 Startup Error: “Failed to connect from get() / pandar.cgi”

Applies to Overview Some users may encounter a red Error banner in the TV515 web interface during startup with messages similar to: Failed to connect from get()NOT_OK: /pandar.cgi?action=get&object=device_infoNonstandard firmware termination This article explains what the message means and outlines recommended steps to recover the system. What this error means This message indicates that, during startup,…

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TVGO Error – The current scene is complex

With True View GO 116 and 132, you can get the following error: 26001-The MCU data transfer is abnormal and the device will not work normally. Please power off and restart the device. If the problem still exists after restarted, please contact after-sales service. 23400-The ENC data lost. Please power off and restart the device.…

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TrueView GO Best Practices

This guide focuses on field and processing habits that consistently produce cleaner trajectories, fewer SLAM artifacts, and smoother georeferencing when using TrueView GO. 1. Plan your route Before starting plan your data collection route, a proper collection can save hours on processing. Note: Even though the battery can last 1 hour and there is a…

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Getting Started with Mobile Mapping Payloads

This article is intended as supplemental information from data collection to deliverables from the TrueView Mobile-configured payloads. It lists helpful knowledge base articles that can assist you in every step of your TrueView workflow. Learn about the training options for LP360 and TrueView. Hardware Configuration and Operation Software Configuration and Installation Software Navigation and Processing…

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Getting Started with Aerial Payloads

This article is intended as supplemental information from data collection to deliverables from the TrueView Aerial-configured payloads. It lists helpful knowledge base articles that can assist you in every step of your TrueView workflow. Learn about the training options for LP360 and TrueView. Hardware Configuration and Operation Software Configuration and Installation Software Navigation and Processing…

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Getting Started with the TrueView GO

This article is intended as supplemental information from data collection to deliverables from the TrueView GO Handheld unit. It lists helpful knowledge base articles that can assist you in every step of your TrueView workflow. Learn about the training options for LP360 and TrueView. Hardware Configuration and Operation Software Configuration and Installation Software Navigation and…

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How to Recover an Incomplete Cycle Transfer

Problem: When importing a cycle, an error message appears stating “This selected folder is an invalid cycle”. First check the Cycle > System folder to verify is there are any errors or missing files. If the T04Path.txt file is present, the transfer of the Cycle was not completed before powering down the payload. Probable Resolution…

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How to use the Insta360 with the TrueView GO

This article explains how to correctly set up and operate the Insta360 panoramic camera with the TrueView Go device, how to collect and download the data, and how to prepare it for processing in LP360. It includes step-by-step instructions for activation, configuration, installation, data capture, and file preparation. It is recommended to check the TrueView…

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