GeoCue Dispatch Remoting Log Files

In some cases it is necessary to log some additional information from the GeoCue command dispatch system (CDS) in order to evaluate the system performance. Applies to GeoCue 2014 Service Pack 5 and later.

When enabled, GeoCue will creat a .csv file in RemotingLogs folder under Common folder as defined in database manager for each completed dispatch task. The file will contain the number of server objects of each type. The files will be about ~10-15kB in size and if submitted to GeoCue will provide additional insight for the issue analysis.

To enable additional Remoting Log information:

  1. Create a text file called “EnableDump.reg”
  2. Paste this into the contents and save the file:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\GeoCue\GeoCue]
    “DumpRemoting”=dword:00000001
  1. On the GeoCue Server machine, and as an administrator on the machine, right-click on the reg file and “Run as Administrator” to add the entry into the registry.
  2. Close all GeoCue Clients and ensure no processes are running on the system and then Restart the GeoCue Server service.

To disable additional Remoting Log information:

  1. Create a text file called “DisableDump.reg”
  2. Paste this into the contents and save the file:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\GeoCue\GeoCue]
    “DumpRemoting”=dword:00000000
  1. On the GeoCue Server machine, and as an administrator on the machine, right-click on the reg file and “Run as Administrator” to add the entry into the registry.
  2. Close all GeoCue Clients and ensure no processes are running on the system and then Restart the GeoCue Server service.

 

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GeoCue Group Support

GeoCue Group Support has written 717 articles

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