If asked by support, the following two code snippets when copied and pasted into a text document and saved as “EnableDispatchLogs.reg” and “DisableDispatchLogs.reg” respectively will enable/disable dispatch logs on the GeoCue Server machine when imported to the registry and the GeoCue Server service restarted.
- Import the EnableDispatchLogs.reg file using admin rights
- After importing, restart the GeoCue Server service to enable logging.
- Run the requested functions in GeoCue.
- After that, import DisableDispatchLogs.reg and then restart the GeoCue Server service to restore to the old state.
- There will be two log files in the “DispatchLogs” folder under the GeoCue Common folder. Please zip and send those to the customer support representative. Or, put it on the FTP if it’s quite large.
EnableDispatchLogs.reg
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\GeoCue\GeoCue Server]<br />"WriteDispatchLockFile"=dword:00000001<br />"WriteDispatchLogFile"=dword:00000001
DisableDispatchLogs.reg
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\GeoCue\GeoCue Server]<br />"WriteDispatchLockFile"=dword:00000000<br />"WriteDispatchLogFile"=dword:00000000<br />
