Error setting active layer

User encounters an error message when starting ArcMap with the LP360 for ArcGIS extension stating, “Error setting active layer”. If the user clicks through this error message, basic functionality and display issues will occur, often times leading to software crashes. The crash is happening because ArcMap and/or LP360 is not properly installed and/or registered. Re-installing…

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LP360 and ESRI Dump Files

KBA-01037-G9T0D6 Question If LP360 for Windows, or LP360 for ArcGIS experiences a program crash what steps should then be taken to help determine why the crash occurred? Answer The best way to determine why LP360 experienced a program crash is to locate the program error report and dump files and send the report either automatically or manually…

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MicroStation crash when loading a DGN

Problem: MicroStation crashes, for example, when loading a DGN when MicroStation is configured to automatically load the TSCAN application. Probable Resolution 1: Ensure that MicroStation and TerraScan were installed using the ‘Run as Administrator’ option by re-installing them ensuring to right-click on the setup.exe and select “Run as Administrator”. Probable Resolution 2: Delete the TerraScan…

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Crash when reading in lots and lots of LAS Data

Problem: An LP360 crash can occur when attempting to read in a lot of files. This can occur when opening the ‘Add Files’ dialog and browsing to the files’ location to add them into the session. Due to the way that browsing control works, this can get overwhelmed with a large number of files, causing…

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