True View GNSS LED not turning green

Problem:

The GNSS LED on the True View system isn’t turning green. on systems with the readout display the message gets stuck on, “Getting location”.

  • A solid green GNSS LED on the True View indicates that it has good satellite reception. 
  • A blinking yellow GNSS LED can be caused by a number of things. 

The following are suggestions if you are having trouble getting the GNSS LED to turn green:

Probable Resolution #1:

Time: The True View system takes some time to get a satellite lock and will remain blinking yellow until it does get a lock.  Depending on the situation, True View may need a few minutes to turn green.

Probable Resolution #2:

I am planning to fly in low light conditions. Can I change the settings of the camera?
To change the camera settings on a TrueView or microdrones system follow these steps:

  1. Download the file: TrueView system or microdrones system.
  2. Open the file with notepad.
  3. Change the exposure time. Recommended: 1/500 for cloudy days and 1/1000 for sunny days
  4. Save the file.
  5. Copy the file to your UMS.
  6. Next time you collect data with your payload, the exposure time will be updated with the value added in the file.
Picture showing the inside of the TV and md file
Camera configuration file

Obstruction: The GNSS antenna on the True View needs a clear view of the sky to see the satellites.  Move to a more open area, away from large objects.

Probable Resolution #3:

Connection: Ensure the antenna cable is properly screwed into the True View system and the antenna is properly screwed on.  Power the True View system off, remove the antenna and disconnect the antenna extension cable. Then, reconnect the antenna and extension cable on the True View, making sure to properly thread it when screwing the items together. Also, ensure the brass fitting on the antenna ground plane is tight. If its loose, tighten with a 5/16″ driver. Then, power the True View on again and wait for the GNSS LED to turn green.

Share

GeoCue Support has written 630 articles