Failed to Checkout Floating License


Attempting to checkout a floating license results in an error message stating, “RLM Error: Failed to get License as there are no licenses available”.

Failed to Checkout Floating License

Probable Resolution #1:

Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available licenses on your server for the desired license level. If not, have your portal admin find who has the licenses in use, and free up a license for you.

Probable Resolution #2:

If the Licenses tab shows licenses available, then verify that port 5053 and the designated additional port for your license server are allowed outbound communications on all firewalls.

Probable Resolution #3:

If no license types are in the dropdown, and the Licenses tab shows no licenses available, then contact


GeoCue Group Support

GeoCue Group Support has written 597 articles

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