AirGon Support has written 148 articles

ASPSuite: Processing multiple flights in an SBF

If the drone pilot leaves the Loki unit on while swapping batteries on the drone when flying larger sites then there will only be a single SBF covering the multiple flights. Each take off and landing of the aircraft is considered a flight. This is not the recommended workflow and can create problems when post-processing. …

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Converting Focal Length from Pixels to Millimeters to use in Bentley Context Capture

The focal length field in ContextCapture requires a focal length in mm instead of pixels. To convert a known focal length in pixels to mm: F(mm) = F(pixels) * SensorWidth(mm) / ImageWidth (pixel). For an X4S, the image width in pixels is 5472. Context Capture indicates the sensor width is 13.2 mm, so the equation…

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ASPSuite System Requirements

The ASPSuite system requirements are that your system should be no less than: Computer and Processor: PC with a Pentium™ processor or equivalent, 2.2 GHz minimum; Hyperthreading or Multi-core recommended. Memory: 8 GB of RAM required; 16 GB or more recommended. Hard Disk: 1 GB of available hard disk space. Additional space will be required…

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ASPSuite: Licensing and Installation

ASPSuite uses a license server which allows multiple users to easily share a license.  Users can download ASPSuite to as many computers as they like, then check the license in and out as needed. The license type used by ASPSuite is called a roaming license. Meaning that once you check it out to a machine…

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ASPSuite: Processing With GLONASS

ASPSuite has the ability to include GLONASS satellites in the final solution (starting with v2018.1.23.0).  By default, ASPSuite will only use GPS satellites and will exclude GLONASS.  To incorporate GLONASS in your final solution: 1.  Open the Options dialog in ASPSuite and select the radio button next to RTKLib 2.4.3.     2.  On the Ephemeris tab,…

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ASPSuite: Geoid Conversion Error

Problem: User receives a notification while processing data in ASPSuite stating, “ToGeoid.convert() exception:System.NullReferenceException: Object Reference not set to an instance of an object. at ASPSuite_MVVM.Models.ToGeoidModel.convert()”. Probable Resolution #1: If the data is outside of the selected geoid coverage area this error may occur. For example, selecting Geoid 12B in the process options when trying to…

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Symantec is Blocking ASPSuite_MVVM.application

Symptom: Tried to run the click-once ASPSuite installer from http://airgon.net/asp/aspsuite/publish.htm, but Symantec Endpoint Protection (SEP) is blocking the install because “The file is not allowed because it is used by too few users.” The details section indicates that: the version of the product is fairly recent only a handful of SEP users have phoned home to let…

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ASPSuite: Application cannot be started. Contact the application vendor

Problem: After updating or installing ASPSuite you encounter the error message, “Application cannot be started. Contact the application vendor.” when trying to start the application. Probable Resolution: Use Program and Features from within Control Panel to Uninstall ASPSuite and then try reinstalling again from http://airgon.net/asp/aspsuite/publish.htm

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Base Station Settings in ASPSuite

When processing in ASPSuite, it is important to enter the correct base location and antenna information to achieve accurate results.  The information entered in this dialog will be applied to the the image corrections and can introduce error if entered incorrectly.  To properly use this dialog, it is important to understand a few things first.…

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