AirGon Support has written 155 articles

Phantom 4 RTK – Compass Calibration Instructions

Below are step-by-step instructions showing how to perform the compass calibration for the Phantom 4 RTK. Once in “Fly” Mode, tap the ellipse in the top right corner of the screen: In “Aircraft Settings”, scroll to the bottom of the options and tap “Advanced Settings”: Tap “Sensors”: Tap “Calibrate Compass”: Follow calibration instructions.

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Metashape: No Photos Selected when Filtering Photos by Marker

You have imported your control points into Metashape, but when you filter by marker, no photos are selected by the filter and are not visible in the photos pane. You have not run the alignment step. Run the alignment step first, then filter photos by marker. The vertical datum of your images and control points…

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Metashape: Changing Interface Theme

When you download Metashape, you may notice the interface theme is grey and contains no color. Use the following steps to change the theme to color display. Open Metashape. Click tools> Preferences. On the General tab, change the theme from “Light” to “Classic”. Click Apply. You should receive a prompt that the theme will be…

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Downloading Data for Phantom 4 RTK – PPK Processing in ASPSuite

Downloading Flight Data The following steps provide instructions for downloading your flight data for Phantom 4 RTK processing in ASPSuite. 1. Remove the SD card from the aircraft and insert into your laptop. 2. The SD card will contain two folders: DCIM Survey 3. The Survey folder will contain the data recorded during the planned…

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ASPSuite End User License Agreement

All our products require acceptance of an End User License Agreement (EULA) which can be found at the following location once the software is installed: Open ASPSuite Open Windows Task Manager Right-click on ASPSuite in the Processes tab and select “Open file location” This will typically open a location such as, “C:\Users\%user%\AppData\Local\Apps\2.0\AH9G1ZQJ.JGV\KLCMKRK1.V37\asps..tion_753cade1de3b952f_07e3.0001_2a83f2bc0b80d0c2”, where %user% is…

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Flight Spans GPS Midnight

Scenario Running ASPSuite to process a flight that spans GPS Midnight produces an informational message titled, “Flight Spans GPS Midnight”, when attempting to auto-download the ephemeris file. Explanation This informational message explains to the user why when performing the auto-download the alternate navigation file will be left blank. It should not affect the processing as…

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RTK Flight Type in ASPSuite

With the release of ASPSuite version 2019.1, RTK mode has been added as a Flight Type on the New Project/ Flight Wizard. This new tool was developed to allow Phantom 4 RTK users, who’s images have been corrected by the D-RTK 2 base station or VRS, to convert image heights from ellipsoidal to orthometric heights…

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How do I switch the language being used by ASPSuite?

ASPSuite by default will launch in English, unless it’s running on an operating system that is a supported language. With the release of v2019.1, the supported languages in ASPSuite are French, German, Spanish, and Japanese. To modify the language on start up: Holding “CTRL+ ‘e’” while clicking on the icon to launch the program will…

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