Problem:
Around update 11, Bentley made it mandatory to login to the Bentley CONNECTION Client in order to obtain a valid license for the Bentley product. Doing so broke the ability for the dispatch service user to launch MicroStation.
Probable Resolution #1:
The fix is to login to the machine one time as the GeoCue Dispatch user, login to the Bentley CONNECTION Client with a valid user for your company, then set the preferences to “Automatically sign me in”.
