Failed to access Windows Services Manager (24221)


When attempting to authorize a floating license in the LP360 License Administrator you receive a activation error, “Failed to access Windows Services Manager (24221)”.

Probable Resolution:

The user does not have the necessary administrative permissions to create a service in Windows as deemed by Microsoft.

  1. Ensure that the user logged in is an administrator on the license server machine.
  2. Right-click on the LP360 License Administrator shortcut and open using “Run as Administrator”.
  3. If that fails, or the option does not exist, then browse to “C:\Program Files\Common Files\QCoherent” and right-click on “LicAdminNG.exe”and open using “Run as Administrator”.
  4. Then try authorizing again using the downloaded AUT file.

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