AirGon Support has written 148 articles

Verifying Number of External Events Recorded by Loki

When using Loki with the Inspire 2 Personality cable, DSLR cable, or direct hardwire camera cable, the number of external events recorded can be confirmed by opening the sbf.blocks.txt file in the PPK folder in the ASPSuite project folder (root folder). There should be a block (highlighted in the image above) that begins with “#…

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True View Error: POSBAT_PARSE_FAILED

Attempting to run POSPacCloud to process the trajectory solution for a True View 410 results in an error message stating, “POSBAT_PARSE_FAILED”. POSPacCloud has a limitation in that not only can it not handle accented characters in the path, but it also cannot handle the regional settings where a comma is used instead of a decimal.…

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True View EVO Error: TDCOMPRESS_FAILED

The user is receiving the following error message during POSPac processing in the True View EVO software: {“status”: “TDCOMPRESS_FAILED”,“message”: “Error in compressing project data”,“data”: null} This error is caused by the current lack of support in POSPac processing for accented characters. If your chosen file path has an accented character, this error message will appear.…

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