AirGon Support has written 155 articles

Metashape: Failed to Build Orthomosaic

Problem: When processing in Agisoft’s Metashape or PhotoScan, the Build Orthomosaic step fails. The details may contain a message, “Error: Can’t write file: There is not enough space on the disk (112). Probable Resolution #1: Check the disk space to ensure there is sufficient space to complete the task. If not, remove unnecessary files and try building the…

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Agisoft Metashape & Agisoft PhotoScan comparison

Agisoft Metashape is an advanced image-based 3D modeling solution aimed at creating professional quality 3D content from still images. Based on the latest multi-view 3D reconstruction technology, it operates with arbitrary images and is efficient in both controlled and uncontrolled conditions. Photos can be taken from any position, providing that the object to be reconstructed…

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ASPSuite Error: Warning! The selected Navigation File does NOT cover the same time period as the selected Rover SBF File.

Problem: When auto-downloading the ephemeris and alternate navigation files, the alternate navigation file does not cover the same time period as the flight. This usually occurs soon after the flight, when the alternate navigation file has not been updated on the FTP site where this file is downloaded. It can also happen when the flight…

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Base Station Manager in ASPSuite

Base Station Manager was added to ASPSuite in version 2019.1. It allows the user to store a base station coordinate for use with later projects. The following steps describe the process for storing a base coordinate from the base station dialog (step 4 of 6) when creating a new project, or the base station tab…

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LP360 Error: A target vertical coordinate system was specified, but the source vertical coordinate system was not.

This error occurs when attempting to use the Reproject/Shift LAS point cloud task in LP360, and the vertical coordinate system of the input files (source) have not been defined. The following steps explain how to define the vertical coordinate system of the source files.

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Determining the Correct Base Antenna Calibration File

There are many different manufacturers and types of base stations so it is important to choose the correct antenna calibration file for ASPSuite processing. This is a quick guide to help determine the correct antenna calibration file. First, open up a RINEX file derived from the base. In the header of the RINEX file, there…

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Install of ASPSuite Blocked by Group Policy

Problem: Attempting to install ASPSuite errors and the error log contains the statement, “This program is blocked by group policy. For more information, contact your system administrator. (Exception from HRESULT: 0x800704EC)” Probable Resolution: The message indicates that IT has a Group Policy in place which prevents the running of ASPSuite. A group policy is typically…

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Checking Loki Battery Voltage

The following steps describe the process for checking your Loki battery voltage. Connect Loki to your computer using the supplied USB-C cable Open ASPSuite Click the gear icon Select “Loki Update” Select the COM port from the drop down menu and click connect.  (To auto-detect Loki on the COM Port, disconnect and re-connect the Loki USB cable to your computer.) When you…

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GNSS Antenna Lever Arm Offsets

The purpose of lever arm offsets are to transfer the position received at the GNSS antenna, to the camera sensor. This article explains how these measurements are referenced in ASPSuite. If you are using an AirGon supplied antenna mount, the default offsets in ASPSuite should be used. Z Offset Starts at antenna phase center (3…

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GNSS green light does not flash when taking manual photos

Problem: The GNSS green light on the Loki does not flash when taking manual photos on the ground. Probable Resolution #1: If the GNSS LED is not flashing when taking pictures on the ground, with the drone and Loki still connected and on, try disconnecting the personality cable from the Loki box and reinserting the…

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